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Cleveland Ford

Cleveland, TN

4.7
5,440 Reviews
Since 2003, Cleveland Ford has been serving the greater Chattanooga, TN area by providing top-notch new and Pre-Owned vehicles as well as high quality service in addition to giving back to the community. Our success lies in our ability to offer the best products, provide superior customer service, and invest in the people of Cleveland, Tennessee and beyond into Athens and Dalton, Georgia.
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2496 South Lee Hwy

Cleveland, TN

37311

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Showing 5,440 reviews

June 21, 2012

LarrY Hill Ford is a great dealership to work with. They treat you like family and bend over backwards to be sure you get the transportation that you need. Billy Bailey the representative who sold me my car More

by TheresaKilgore
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Billy Bailey, Majdi Awad
June 18, 2012

Out of the few times I've attempted to deal with this dealership, never have I gone away more satisfied than I did when I bought this 2006 Mustang on 6-9-2012. Even when I had to go to the service depart More

by cjgrimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bartlett, Jason White, Sheila Shannon
Jul 12, 2012 -

cjgrimes responded

If I could take back part of my first review and its ratings, I would. It looks like the Mr. Nice Guy treatment we first received was just a front. We're still having the leaking problem with our car - even after an unsuccessful second visit. I'm quickly starting to believe that I'm screwed. And I am now the sad owner of an expensive paperweight that I can't trust to stay dry inside the cab! If I were to give a rating today, it would be at or below fair...

June 17, 2012

My experience at Larry Hill Ford was great, the staff was great, Dean Helsdon done an excellent job, he was very friendly, and really worked with me to meet my price and to get me a payment i was comfortable More

by heather_braden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 16, 2012

Ryan was very helpful. He took all of our concerns into consideration. He made it all work out to suit our needs. Ryan is exceptional! I would not hesitate to send someone his way in the future. Thank More

by revettabradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 15, 2012

They have the best customer service of anywhere I have been. They were very friendly and acommodating. They were not pushy and very open about all of my options. They were great from the time I drove o More

by arichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White
June 15, 2012

Had a great experience and was on the road and sync'd in no time. Marvin new his cars and Duke was an inspiration to be around. Will continue to deal with Larry and his family dealership. More

by KeithGOmbash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin
June 15, 2012

I purchased a car from Ryan Hunter last year and was very happy with the purchase. This year I am having a grandson and needed a bigger car. I gave Ryan a call and he put me in a car that is very much lik More

by ntharp39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majdi Awad
June 14, 2012

Excellent service and friendly and helpful employee. My power steering went out while traveling to Georgia and I was within a few minutes of this dealership and they helped me with the rental and got us on More

by janbyrd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shelia Shannon
June 12, 2012

i came in to look AT 2010 VANS that i heard advertised on the radio. i was immediately met by David Babbitt, a sales rep who showed me their inventory and let me test drive the vehicle. He explained every More

by rowenajones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Babbitt
June 10, 2012

Our visit to Larry Hill Imports was very good. The customer service we received was great. Everyone was very friendly. We did not feel like we were being pressured or pushed to purchase a vehicle. More

by Beavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Majdi Awad
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