Cleveland Ford

Great visit and excellant service with Billy. The stayed open way past their 8:00 Pm closing to get the job done and we drove out with a new car by 9:30 PM signed sealed and delivered. Very impressed. open way past their 8:00 Pm closing to get the job done and we drove out with a new car by 9:30 PM signed sealed and delivered. Very impressed. More

We have waited 7 years to purchase a new vehicle and I have been doing research for the past 4 weeks or so. I even took my laptop to bed looking at Crossovers!! After narrowing my decision to 3 choices have been doing research for the past 4 weeks or so. I even took my laptop to bed looking at Crossovers!! After narrowing my decision to 3 choices I began to email dealerships and arranging test drives. Chris Yancey was very prompt in contacting me and got down to business quickly (I really liked that). Once an acceptable price was agreed upon I went to the dealership to test drive. Larry Simcox was a great salesman, very informative, answered all my questions and let the Explorer XLT sell itself. He expedited his paperwork as quickly as possible and checked on me frequently as I waited to complete the required financial papers. He even brought me cheese crackers and a coke while I waited. It was a good experience that I will be happy to share with friends and neighbors. We are regular "service customers" at LH Ford and it just felt right to buy American close to home. A special thanks to Victor, the sales manager, for completing my financial paperwork to save me time. Also special thanks to Marvin (think I have the name correct) who patiently introduced me to Sync and other features of the XLT. I never made it to Atlanta to test drive the 3rd vehicle. Sincerely, Sue Lepper More

I was very pleased with the quality of customer care that I received yesterday from Ryan and Mike. Ryan was a great sales guide in helping me find the car that was right for me. Mike was able to work with I received yesterday from Ryan and Mike. Ryan was a great sales guide in helping me find the car that was right for me. Mike was able to work with me to get the best rates available. I was happy to purchase Car Car and the other incentives that will add to the quality of service to my car. Thank you for such a great car buying experience!! More

Best Experience Ever Trading Cars. Larry was a blessing and Alex was precious! Plan on making Larry Hill Ford our Forever Car Dealership. Thank you! and Alex was precious! Plan on making Larry Hill Ford our Forever Car Dealership. Thank you! More

Dealing with Larry Hill Ford has been a pleasure. Our salesman, Ryan Hunter, is remarkable in his knowledge of the products, his salemenship as well as his personality. The rest of the staff at Larry Hi salesman, Ryan Hunter, is remarkable in his knowledge of the products, his salemenship as well as his personality. The rest of the staff at Larry Hill treated my family as friends and this means so much in todays world of hurry up-sell them and get them out. Not so at this dealership! I found each and every person there to be knowledgeable, helpful and so friendly. We ended up buying two vehicles and could not be happier! When it is time for my husband to get a new truck we will be calling Ryan Hunter and heading to Larry Hill Ford! I have already recommended this dealership to others and will continue to. Sincerely, Cathy Hackney More

Great to work with. Very friendly. Great deals going on right now. Very happy with the auto I traded for and the dealership and salesman. right now. Very happy with the auto I traded for and the dealership and salesman. More

I purchased a 2010 Hyndai Tucson on 03/15/12. The actual deal was made on 03/10/12. The 2 salesmen (Larry Simcox and Dustin Hayes) were very pleasant to work with. It was very late when I left the dealershi deal was made on 03/10/12. The 2 salesmen (Larry Simcox and Dustin Hayes) were very pleasant to work with. It was very late when I left the dealership on 03/10 so when I returned on 03/15/ with a check to purchase this vehicle I ask where the "remote" keyless entry key was to the vehicle because all I was given was a regular key. I was told they would look for it as there were many keys there and they would contact me whenever they found it. After several calls back I was finally told there was no "remote" keyless entry key to this car. I feel like I got a fair deal on my Hyndai but also feel that for the price I should not have to go out and purchase a new "remote"and pay to have it programed. I was called on 03/20 and told I needed to come back to the dealership because of more papers that needed to be signed. I spoke with Mike Fulkerson before arriving that afternoon and spoke to him about the "remote" key and he informed me that I would have to purchase the key. He did offer me a tank of gas for having to drive back to Cleveland, but it was never mentioned again after I arrived. Everything seemed fine until the deal was done, after that I customer satisfaction didnt seem to be an issue. More

I very much enjoyed my buying experience at Larry Hill Ford. I have known Larry Simcox for a few years now and have said if i bought a new vehicle I would buy one from him. He earned my business from the Ford. I have known Larry Simcox for a few years now and have said if i bought a new vehicle I would buy one from him. He earned my business from the beginning. The buying experience was great from the beginning, from Larry to the finance manager, all were eager to help and assist in my new vehicle purchase. Thanks to all who were there during my purchase but thanks to especially Larry Simcox who might be the coolest old man ive ever had the pleasure of meeting. I would definatley reccomend buying a new or used vehicle from this dealer. Austin "Big Tex" Shannon More

sales was very friendly,worked with me on extended warrenty plan that served my needs. The car I purchased was for my son to have at Lee University. warrenty plan that served my needs. The car I purchased was for my son to have at Lee University. More

The overall experience was good. Everyone was anxious to help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to pur help when we arrive with only about 10 minutes to get to the credit union to close the deal. We were able to get everything completed in time to purchase the car we located on the internet. What was advertised was what we found to be true. Everything was very productive until we came to the paper closure process. Even though all that remained was to delive the chedk and sign the required documentation for transfering the car title, we had to wait for a couple of hours as the back log of paper work ahead of us was quite large. Larry Simcock was very helpful and even gave us a couple of burgers due to the long wait. It would be good to evaluate the cause for the long wait to sign the documents as it may only occur on the week end as this was on Saturday. The prices are the best we found as well as great service with the exception of the wait. We are looking to purchase another vehicle soon and will definetly return to you dealership. Stan & Evelyn Lewis More