Cleveland Ford

I had a good experience with Larry Hill Ford. They were very friendly and efficeint. Mike Schmank was excellent and did a great job in helping me get the best deal possible. I highly recommmend Mike and very friendly and efficeint. Mike Schmank was excellent and did a great job in helping me get the best deal possible. I highly recommmend Mike and Larry Hill Ford. More

Wes was the most thoughtful and careing car salesman Ive ever seen. My husband and I have bought 2 vehicles from him. While I was in the delivery room, we were supposed to be signing papers for our jeep, an ever seen. My husband and I have bought 2 vehicles from him. While I was in the delivery room, we were supposed to be signing papers for our jeep, and Wes completely understood that we couldnt be there right then. Duke helped us with the price on that car and the bank was sending the check to Japan instead of TN. It took so long for the check to come back but Duke said that he would do anything for us to keep our Jeep, and he did! Yesterday I called Wes an hour before I got there and he had a beautiful car waiting on me. He knows what he is doing. Hes the best at what he does. Last night, I bought the car and he was at the dealership until 8 pm waiting for all the paperwork. Kevin helped me with the price, they even gave me some free gas! Kevin is so down to Earth and he knows what its like to be in a hard situation with money. And Majdi was a blessing! While my son was pitching a fit, he didnt stress out at all. We had to do the paperwork again bc the address was wrong but he completely kept his cool. Everything these men do, isnt just for a pay check. They are honestly hard working men that care about people. I could go on and on but I can promise that I will never go to another person to buy a car, other than Wes. They were friendly, great on the price, gave me the best experience that someone could have! More

Jason and the entire staff worked very hard to get me in my new f-150. I thought when i came there was no way i would be able to get a new truck but they worked their magic and a few hours later i was driv my new f-150. I thought when i came there was no way i would be able to get a new truck but they worked their magic and a few hours later i was driving off in my brand new f-150. I will definately reccomend larry hill ford and jason to anyone i know who is looking for a new vehicle!! More

DAVID DID THE VERY BEST AT GETTING ME THE FORD RANGER. I LOVE THIS TRUCK. I WOULD REC OMMEND LARRY HILL FORD TO EVERYONE. DAVID WAS VERY KIND AND GAVE ME GREAT SERVICE. LOVE THIS TRUCK. I WOULD REC OMMEND LARRY HILL FORD TO EVERYONE. DAVID WAS VERY KIND AND GAVE ME GREAT SERVICE. More

I was impressed with the friendliness and the helpfulness of the staff. Shane and the staff was patient and took my needs into consideration. I had a pleasant experience. of the staff. Shane and the staff was patient and took my needs into consideration. I had a pleasant experience. More

first of all I love my car. But after getting home and looking over my papers, I realize they did not come down a penney on the price, gave me practiacally nothing on my trade in and charged me full pri looking over my papers, I realize they did not come down a penney on the price, gave me practiacally nothing on my trade in and charged me full price for waranty. I was so excited about the car that I didnt know what they were doing. I wanted my payment like it was on my other car practically. And it was, but boy did I ever pay for it with 3 more years financing!! I don't appreciate it and the next time I will go elsewhere and be sure and read everything!! The salesman was really nice. It was the people behind the scenes doing the negotiating!!!!!!! More

Our experience at Larry Hill Ford was outstanding. The Our experience at Larry Hill Ford was outstanding. The sales consultant (Wes), internet sales manager (Kevin), and the business manager (Majdi) w Our experience at Larry Hill Ford was outstanding. The sales consultant (Wes), internet sales manager (Kevin), and the business manager (Majdi) were outstanding. They were extremely friendly, and very considerate of my condition, seeing how I have been extremely ill for the past couple of months. Wes was always very thoughtful and helpful as we searched for just the right car. He offered me drinks, a place to rest, and constantly asked if I needed anything at all, which really helped. One evening I got so sick I could not stay any longer to work on the deal. He was very selfless, and assured me that it was okay, and that I should take care of myself first, and could return to sign papers later. Kevin worked very hard to find us a vehicle that met our need, and for one that we would be able to finance, considering our less than acceptable credit score. He went with us for a test drive and was very knowledgeable about the vehicle, and we definitely knew this was the car for us. Majdi also worked very hard on getting us the financing, and went the extra mile, which ultimately resulted in a lower payment of $70 per month, even after we had already signed the papers. We received a call saying it would be $50 lower, and since then received a letter lowering it an additional $20. We had to come in to resign papers but, for this savings, it was well worth our time. Overall, they made a stressful situation very easy, and it is the best and most enjoyable experience we have ever had purchasing a vehicle. We are completely satisfied with, and love our new car. We look forward to future transactions with Larry Hill Ford, as we know we will one day need other vehicles for ourselves, and our two children. They worked extremely hard to get us the deal we needed to have a nice, reliable vehicle, at a reasonable price. We are so grateful for the work done by the members of your business, and can honestly say they care more about the customers than just making a sale. Thank you so much for your time and effort in making this work for us. *I am unsure about what is meant by question 2 but, I will say trust and integrity are based on an individual's personal character, and it doesn't matter where a review is actually written. I am in my living room at home now but, would say the same thing about this great company no matter where I was. I found the character of everyone I came in contact with at Larry Hill Ford very professional but, also found them to be very personable, with great respect for humanism, which was noticeable in their treatment to us as customers. More

We live in Nashville and after two dealing with two disappointing Ford dealerships in Nashville, we decided it would be worth the 3 hour drive to Cleveland, TN. After seeing the F-150 Ecoboost torture disappointing Ford dealerships in Nashville, we decided it would be worth the 3 hour drive to Cleveland, TN. After seeing the F-150 Ecoboost torture test several times, we knew it was the truck for us. So, we brought our 2010 Jeep Wrangler Unlimited Sahara along to trade. Upon arriving and meeting Wes face to face, we took off on a test drive in the F-150 Ecoboost. An absolutely amazing vehicle with all the perks and enhancements that make you fall in love with a truck of this nature. Wes was very knowledgeable on every aspect of the truck and took time to show us everything. Wes really went to bat for us on our trade which is always a huge negotiating point and made us happy. We were in a time crunch to return to Nashville and Wes definitely picked up the pace to help get us back on the road quickly and managed to still have time to set up our sync account to our phone so we were ready to roll. Take it from me, it is worth the 3 hour drive from Nashville to deal with Wes and the crew at Larry Hill Ford. More

We were very pleased with our puchase from David. He was very honest with history, price and paperwork involved in our sale. He was great! We were really at ease talking to him about the plus and minuses of very honest with history, price and paperwork involved in our sale. He was great! We were really at ease talking to him about the plus and minuses of trading our car. He related to us and understood our situation. Thanks again David, and I love my Fusion ! More

We were looking to trade in our '07 Ford F-150 for a newer car. We were not even planning on buying a car that day. When we met with Cody, he was extremely nice and very accommodating. He had great ch newer car. We were not even planning on buying a car that day. When we met with Cody, he was extremely nice and very accommodating. He had great charisma and showed us each car we wanted to see, even those that had just been traded in that day. We saw a car that we LOVED and were able to test drive it. It had not even been priced. They gave us and EXTREMELY generous offer on our trade in as well as a decent price for the car. We ended up driving it home the next day. More