Cleveland Ford

After a couple of visits to the dealership, the vehicle that my wife was interested in had just came in on trade. It was closing time on Fri. evening and Ryan, not worried about the time, demonstrated the that my wife was interested in had just came in on trade. It was closing time on Fri. evening and Ryan, not worried about the time, demonstrated the vehicle and we went for a test drive, as well. We returned Saturday midday and, along with Ryan, we worked with the used car mgr., Mike. After some negotiations, we were able to reach a deal. The process was very comfortable and left us with a positive feeling. The Flex, having not been out long, seems to be holding its value well. Hope that continues to be the case for ourselves and Ford. Thanks Larry Hill Ford, and especially to Ryan and Mike. More

One of the best experiences I have had buying a car. Salemen I dealt with were helpful. The signing of the papers, which is usually were you start thinking you should just get up and leave, was not unpl Salemen I dealt with were helpful. The signing of the papers, which is usually were you start thinking you should just get up and leave, was not unpleasant at all. The gentleman was helpful and informative. I would buy from them again. More

Larry Simcox is the BEST!!! He treated as if we were family. He was very patient and not pushy at all. He made us laugh throughout the whole process. I would reccommend him to anyone that needs a vechi family. He was very patient and not pushy at all. He made us laugh throughout the whole process. I would reccommend him to anyone that needs a vechicle. This is our 4th purchase over several years at Larry Hill Ford and its by far the best service we have ever received. Thank you Larry Simcox for going above and beyond our expectations. Oh yeah, the back scratcher is NICE!!! More

Hello, I'm Kathy. My husband recently passed away from cancer. He had always taken care of our vehicles for 20 years. I was worried because my van had 118,000 miles on it..which is usually when things st cancer. He had always taken care of our vehicles for 20 years. I was worried because my van had 118,000 miles on it..which is usually when things start going wrong.. and no husband. A long time ago at South Cleveland Church of God, Pastor Chris Moody was taking up a collection to get a van for a family in need. He said if you need a car go to Larry Hill Ford.. He's a Christian man and could be trusted. I have a very limited amount of life insurance money that needs to be spent wisely. I needed a dealer ship I could trust. I came in to look at the Dodge Vans that were advertised on the radio. I wanted more features. Charles Monsqlvage took my information. I advised I wanted all the bells and whistles - sunroof - power eveything... But I did not want to spend alot of money. I told him that I did realize my dream van would cost about $40,000 but I had to stay in the $15,000 to $20,000 range. He called me back with a car that met all my needs, stayed in budget and Mike was able to get me a 5 year warranty so... I don't have to worry about reliable transportation any more. Thank You ! More

I was looking for a good used vechile. I just drove theough the lot to see if they had anything I liked. The salesman Brian was very nice & helpful. Can't stand a pushy sales person. He went beyond n theough the lot to see if they had anything I liked. The salesman Brian was very nice & helpful. Can't stand a pushy sales person. He went beyond normal trying to help me find a vechile. He was very nice, understanding and DID NOT try to presure me into anything I may not end up liking. I will difently go back again. I will highly recommemd Larry Hill Imports. They were awsome!!!!Thanks Brian More

Charles was a very understanding salesman. Mike and Charles were very helpful with financing and about their vehicles on their lot. Both were very good and would tell others about Larry Hill Ford. Charles were very helpful with financing and about their vehicles on their lot. Both were very good and would tell others about Larry Hill Ford. More

Everyone at the dealership was friendly and courteous. My salesman, Dean, whom I had worked with for nearly three years to find a vehicle, was off the day I called to check on the vehicle I saw on their i My salesman, Dean, whom I had worked with for nearly three years to find a vehicle, was off the day I called to check on the vehicle I saw on their internet add at an incredible price. He stopped by the dealership, checked on the price (which had been listed incorrectly) and told me Larry Hill would honor that price even though it was not correct. The vehicle (a 2007 Tundra) was supposed to be listed at $22,900, was inadvertently listed at $18,900, and Dean told me that they would honor the price for me if I came in immediately to do the paperwork. I left my jobsite 45 minutes away and drove in to sign the papers. The vehicle had been picked up by the dealer only 3 days prior to that and had not been detailed or cleaned. We completed the paperwork after a short test drive and took possession of the Tundra. Dean made sure the truck was detailed the next available workday for me and one minor issue was corrected that they had noticed when they received the truck into inventory. Awesome deal, awesome truck and wonderful staff of people to work with at Larry Hill Ford. Great people and certainly a great deal. The business manager took me through the paperwork process quickly and made the whole process an excellent buying experience. More

My wife and I came to Larry Hill Ford, in Cleveland, TN, to check out the new Ford Fusions, and possibly trade in our Lincoln Navigator (which I did not want to get rid of yet, but decided that it was about to check out the new Ford Fusions, and possibly trade in our Lincoln Navigator (which I did not want to get rid of yet, but decided that it was about time to think about trading before mileage got too high). Doug greeted us and made us feel welcome and comfortable from the very beginning. His low pressure sales techniques worked well with us, and we really liked his personality and professionalism. The reason that we had even come to Larry Hill Ford was because we had brought the Lincoln in for servicing in the past, and their professionalism far surpassed expectations, in comparison with similar dealership service departments in the area that we had some trouble with. They were kind, courteous, professional, and expeditious; and the most important thing . . . they knew their job and did it well. This was the main reason we came back here. ...as we figured that if the service department was that good, then the sales team and the rest of the company was probably in the same thoughts. We have been spreading the word about the service department ever since our first encounter with them, and are now spreading the word to others about the sales. We hope to be sending some more friend and family business your way soon. Keep your standards high, and continue to be a leader in the area for professional car sales. Blessings, Jeffrey Stephenson 725 Zius Ct., NW Cleveland, TN 37311 423-472-0228 - home 423-284-2665 - cell More

I would recommend Larry Hill Imports to anyone who is looking to buy a car, Brian Gay was my salesman and he was awesome, they worked hard to get me in a good car for the right price, I had previously be looking to buy a car, Brian Gay was my salesman and he was awesome, they worked hard to get me in a good car for the right price, I had previously been to other dealerships that no matter how many times I told them what the maximum monthly payment I could afford was they would come back to me with a payment $100 or more over what I needed and didn’t want to give me much for my trade in, Larry Hill not only got me what I could afford but even got then payment lower and gave a great trade-in allowance ! I couldn’t have asked for a better experience and as far as I’m concerned, I’ll never have another dealership, I’ll be with Larry Hill from here on out !!! More

Rob was very friendly answered all the questions we had about the truck we bought.He went with us to take a test drive.Rob and Mike Bartlett was really helpful with all the thing we need to know. Treated u about the truck we bought.He went with us to take a test drive.Rob and Mike Bartlett was really helpful with all the thing we need to know. Treated us just like family. Mike also answered questions that i forgot to ask Rob. I was more like a family visit than buy a truck. More