Cleveland Ford

Honest knowledgeable + JD Catlett took the time to guide me through the process with patience, honesty and knowledge. He made the transaction a pleasure. Mr Catlett truly we JD Catlett took the time to guide me through the process with patience, honesty and knowledge. He made the transaction a pleasure. Mr Catlett truly went the extra mile. I can’t remember the guys name in finance but he was great also! As a woman purchasing a car alone I can say that because of the service I got at Cleveland Ford I will be back there for my next car too. More

Ford Service Just wanted to thanks Ron Penepent for helping get my car is for service. I work out of state and only have one day that I can get my car serviced. Just wanted to thanks Ron Penepent for helping get my car is for service. I work out of state and only have one day that I can get my car serviced. I ran out of time and was not able to get online and schedule my appointment. Ron managed to fit me in and complete my service without having to put extra miles on my car and reschedule the next weekend. Thanks again Ron! Ricky Crews More

Great experience The sales man was really great. He helped me get approved for the car. He took is time to get us approved even though they closed at 7. The sales man was really great. He helped me get approved for the car. He took is time to get us approved even though they closed at 7. More

2019 Expedition JD was awesome. He worked so hard and went out of his way to help us get what we wanted. He worked with us long distance and made our experience relat JD was awesome. He worked so hard and went out of his way to help us get what we wanted. He worked with us long distance and made our experience relatively easy. More

Welcoming both on-line and in person Rex made the experience of buying a SUV much nicer that I have experience with other Cleveland dealers. Straight dealing and flexible attitude were im Rex made the experience of buying a SUV much nicer that I have experience with other Cleveland dealers. Straight dealing and flexible attitude were important to me and Rex and his team delivered. More

Incredible and Easy! Thank you so much Jeff and Rex at Cleveland Ford for helping me and my son find this beautiful car!!! Y’all ROCK HE IS SO HAPPY! Thank you so much Jeff and Rex at Cleveland Ford for helping me and my son find this beautiful car!!! Y’all ROCK HE IS SO HAPPY! More

Efficient and painless We found the car online,stopped in and were looking at the car in minutes. JD was extremely helpful and was quick to answer all questions we had. When We found the car online,stopped in and were looking at the car in minutes. JD was extremely helpful and was quick to answer all questions we had. When we decided that this was the one he had our paperwork ready in no time. Financing was quick and easy and the keys were in our hand before we knew it. More

It was fine The salesman was good an it was not like most dealerships that keep hassling.the salesman was very polite an real good at explaining on the vehicles I The salesman was good an it was not like most dealerships that keep hassling.the salesman was very polite an real good at explaining on the vehicles I looked at. More

Great experience If you want an HONEST car buying experience? Great! Then YOU should see Rex. Genuine and outstanding customer service. All around. YOU won’t regret th If you want an HONEST car buying experience? Great! Then YOU should see Rex. Genuine and outstanding customer service. All around. YOU won’t regret the workmanship they... AKA Rex puts into his clients. NO PRESSURE environment. Easy. This is the place/MAN to go see. More

Customer Service is Pathetic I purchased a slightly used F-150 that I love; however, when attempting to find out who my financing is through, not a single person is willing to get I purchased a slightly used F-150 that I love; however, when attempting to find out who my financing is through, not a single person is willing to get back with me. They started to get rude when I called them, stating that someone would get back with me, but three weeks later, not a single attempt to contact me has occurred. To be fair, they got my payments down to where I felt comfortable and found me a beautiful truck, but as of today, I'm not sure I will have it much longer if I don't get the financial info straight so I can make my first payment! Furthermore, I was called in a week later to resign the paperwork because the financial guy had me sign the documents incorrectly the first time. It's about a 30 mile trip out of my way. More