Cleveland Ford

Billy was great about listening to what I wanted and showing me what he thought I would like based on his assessment. He was also very helpful on working with me to get me the price I needed to get the showing me what he thought I would like based on his assessment. He was also very helpful on working with me to get me the price I needed to get the car that I wanted. Overall a great experience. I love my car and will definitely shop here in the future. More

Rob was very friendly answered all the questions we had about the truck we bought.He went with us to take a test drive.Rob and Mike Bartlett was really helpful with all the thing we need to know. Treated u about the truck we bought.He went with us to take a test drive.Rob and Mike Bartlett was really helpful with all the thing we need to know. Treated us just like family. Mike also answered questions that i forgot to ask Rob. I was more like a family visit than buy a truck. More

Very friendly; seemed genuinely concerned towards our needs and wants. Not "pushy" as some other dealerships we've been to. I feel they went out of their way to meet our every need. I would highly recomm needs and wants. Not "pushy" as some other dealerships we've been to. I feel they went out of their way to meet our every need. I would highly recommend them to others. My next vehicle will come from them too. More

Salesman was helpful but not pushy. All staff friendly and knowledgeable. Overall experience was good. Time to process all paperwork was a little longer than we would have preferred but we will return. and knowledgeable. Overall experience was good. Time to process all paperwork was a little longer than we would have preferred but we will return. More

They were exceptionally friendly, helpful and professional. Mike and Ryan could not have been more accomodating. They took they're time to secure financing for me and explained everything they professional. Mike and Ryan could not have been more accomodating. They took they're time to secure financing for me and explained everything they were doing. They offered various program options but weren't "pushy". I would recommend this dealership and its staff to everyone. Once again, they were great! I am extremely happy with my purchase of the blue 2010 Dodge Grand Caravan SXT and my experience! Sharon Bumgardner More

My experience with purchasing my car was amazing & spectacular!! Ryan Hunter has an incredible personality, is extremely car knowledgeable, his willingness to make customers happy made it a pleasure spectacular!! Ryan Hunter has an incredible personality, is extremely car knowledgeable, his willingness to make customers happy made it a pleasure to do business with we DUB him Amazing Ryan :-) Mike Bartlett, an amazing asset to Larry Hill Ford he is extremely personable,funny & fabulous at making things happen for the good of the customer, a GAP expert, this deal couldn't exist without his help :-) Mike Fulkerson the perfect man to wrap up the deal, friendly & super personality & such a willing spirit to get the best deal & best rate for the individual customer I send a BIG SHOUT OUT to these 3 guys, & I APPRECIATE all ya'll did for me. I will most definitely be sending family & friends so they can get the same wonderful service & deal I received THANKS :-) More

Larry Hill Imports and Larry Hill Ford in Cleveland, TN are the greatest. Staff were wonderful and price was great. Quality of service is top notch. Mr. Hill makes sure everything is just right and you are the greatest. Staff were wonderful and price was great. Quality of service is top notch. Mr. Hill makes sure everything is just right and you are a satisfied customer. I can't say enough about the service and attention I received from Shane Little and Byron Snyder; Majdi Awad was very efficient and accurate in preparing all the closing papers. More

Before visiting Larry Hill Ford Imports, I had visited five other dealerships. I was treated so well at LHI and treated like they anticipated that I was a potential customer. Where at the other dealersh five other dealerships. I was treated so well at LHI and treated like they anticipated that I was a potential customer. Where at the other dealerships, I was treated like I would not be a potential customer. I enjoyed my experience and have to say that I received better service than even at the Larry Hill Ford main dealership next door. I will keep LHI in mind in the future. More

this is the 4th vehicle we have purchased from Larry Hill, each time was a very pleasant experince. I know we will return in the future! Hill, each time was a very pleasant experince. I know we will return in the future! More

I had the worst experience here. The salesman was nice but when we got into the financing office and started talking to victor, i cant remember his last name, he was rude and made a statement about my in but when we got into the financing office and started talking to victor, i cant remember his last name, he was rude and made a statement about my income that was very offensive and rude. I will never go back to the Import lot again and I do not recommend going to them if your going to spend the time and money to get a car go to the Larry Hill Used car lot. Victor is lucky I forgot his last name because i would have wrote Larry Hill personally and let him know how I was treated. More