Cloninger Ford of Hickory

Absolutely fantastic dealership. Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lend Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lenders to get you the best possible rates. They are so good at what they do that I flew from Wisconsin back to Cloninger Ford of Hickory in North Carolina. They had such a great deal that it was cheaper to buy a plane ticket, then drive my new Ford Bronco Outer Banks back to Wisconsin than buy a Bronco up north. They even worked to make sure I wouldn't get double taxed on the Bronco when moving it to Wisconsin. 100% recommend this dealership. It was the best and easiest buying experience I've ever had. More

Dealer was very responsive and worked very hard to get the deal done. Would recommend. Great follow up and follow through. the deal done. Would recommend. Great follow up and follow through. More

Great service by Bryan Lopes on my Honda van. Courteous and prompt with no issues, Much appreciated. Courteous and prompt with no issues, Much appreciated. More

I had a great experience with Vance Street at Cloninger Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to earth and straight forward. Seek Vance out when you visit Cloninger. Thanks Vance! More

Cameron was excellent to work with, he answered questions about the work I wanted done and also took care of all recalls on my F150 about the work I wanted done and also took care of all recalls on my F150 More

We haven't received our vehicle yet, even though they've taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, three weeks later the vehicle is still not ready. In addition, the finance department made multiple mistakes and miscommunication, causing much frustration. The total process so far has been complicated by poor to non-existent communication within the dealership and with us. Although everyone has been "nice", niceness does not substitute for accurate and timely communication. Needless to say, this experience has demonstrated their lack of professionalism and has been very, very frustrating. We are still waiting on word of when the vehicle will be ready, let alone receiving our much anticipated vehicle. More

Great experience dealing with Marcus for the third time. Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Woul Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Would recommend Cloninger Ford to others. More

I’ve purchased 5 Ford vehicles now and the last 3 have been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing a been from Cloninger. The service has always been spectacular and this time was no exception. My salesperson Hunter Fountain was absolutely amazing and helped make this a great experience too. More

The Sales and financial department handled every detail in a knowledgeable way. They were also upfront and personable. in a knowledgeable way. They were also upfront and personable. More

Everyone has been friendly and helpful. Still waiting on parts for repair but I did have a man let me know they haven't forgot me. Still waiting on parts for repair but I did have a man let me know they haven't forgot me. More