Cloninger Ford of Hickory

Cloninger Ford truly lives up to their “Just Better” promise. My recent experience purchasing a 2025 F-150 King Ranch proved that their commitment to customer satisfaction is genuine. Their 72-hour happ promise. My recent experience purchasing a 2025 F-150 King Ranch proved that their commitment to customer satisfaction is genuine. Their 72-hour happiness guarantee gave me peace of mind—if you’re not happy with your vehicle for any reason and have driven it less than 300 miles, you can exchange it. After initially test driving the F-150, I returned two weeks later and found a stunning F-250 Platinum. I bought it on the spot, but on my way home, I realized I’d made the wrong choice. The next morning, I went back to the dealership, and Cloninger Ford exchanged the truck with absolutely no hassle. They honored the original F-150 pricing and matched a competitor’s trade-in offer for my old truck. Even after the sale, any concerns I had were addressed promptly and professionally. Cloninger Ford exceeded my expectations at every step. I highly recommend them to anyone looking for a dealership that truly puts the customer first. More

Everyone was very nice . and conserate . I didn't have to wait very long .The shuttle took me home to wait while they fixed my car I loved that . Thanks to everyone at colinge and conserate . I didn't have to wait very long .The shuttle took me home to wait while they fixed my car I loved that . Thanks to everyone at colinger Ford for your hard work . More

I had a very good experience with the service department. My advisor was very Knowledgeable My advisor was very Knowledgeable More

Dealer was very responsive and worked very hard to get the deal done. Would recommend. Great follow up and follow through. the deal done. Would recommend. Great follow up and follow through. More

Absolutely fantastic dealership. Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lend Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lenders to get you the best possible rates. They are so good at what they do that I flew from Wisconsin back to Cloninger Ford of Hickory in North Carolina. They had such a great deal that it was cheaper to buy a plane ticket, then drive my new Ford Bronco Outer Banks back to Wisconsin than buy a Bronco up north. They even worked to make sure I wouldn't get double taxed on the Bronco when moving it to Wisconsin. 100% recommend this dealership. It was the best and easiest buying experience I've ever had. More

Great service by Bryan Lopes on my Honda van. Courteous and prompt with no issues, Much appreciated. Courteous and prompt with no issues, Much appreciated. More

I had a great experience with Vance Street at Cloninger Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to earth and straight forward. Seek Vance out when you visit Cloninger. Thanks Vance! More

Cameron was excellent to work with, he answered questions about the work I wanted done and also took care of all recalls on my F150 about the work I wanted done and also took care of all recalls on my F150 More

We haven't received our vehicle yet, even though they've taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, taken our trade-in. The vehicle was apparently damaged in their parking lot before we bought it but were told that only a headlight was broken. Now, three weeks later the vehicle is still not ready. In addition, the finance department made multiple mistakes and miscommunication, causing much frustration. The total process so far has been complicated by poor to non-existent communication within the dealership and with us. Although everyone has been "nice", niceness does not substitute for accurate and timely communication. Needless to say, this experience has demonstrated their lack of professionalism and has been very, very frustrating. We are still waiting on word of when the vehicle will be ready, let alone receiving our much anticipated vehicle. More

Great experience dealing with Marcus for the third time. Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Woul Had trucks ready for me to look at and test drive. Found the one I wanted. We was able to come to an agreement and purchased the truck same day. Would recommend Cloninger Ford to others. More