Cloninger Ford of Hickory

This dealer sells vehicles before they are fixed. There website has them posted for sale, but when you get to the dealership it will have a sticker on it saying not for sale. They let you test drive There website has them posted for sale, but when you get to the dealership it will have a sticker on it saying not for sale. They let you test drive it before it's road worthy. The one I test drove needed a driver side mirror, the rear seats didn't have head rest so if you wrecked your head would hit the rear window. They wouldn't let me put it in 4x4 said it needed fixed. Front bumper was crooked where it hit something. There was also more that needed fixed. Tips always call them like I did I started out messaging them and there not very perfesional. So they tried to get me to put a down payment on a truck that was not for sale and then tried to get me to do a loan and wouldn't have to do a payment for 3 months. They was probably doing that because the truck wouldn't be fixed for that long. All in all my experience was 1 star More

Excellent service done in a timely matter. Very cuteous and knowledgeable. Cameron kept us informed as to the status of our vehicle. Very cuteous and knowledgeable. Cameron kept us informed as to the status of our vehicle. More

Thank you Betty Byrd for all your help and consideration during our purchasing process. We love our new Ford Transit Van. during our purchasing process. We love our new Ford Transit Van. More

Cloninger Ford truly lives up to their “Just Better” promise. My recent experience purchasing a 2025 F-150 King Ranch proved that their commitment to customer satisfaction is genuine. Their 72-hour happ promise. My recent experience purchasing a 2025 F-150 King Ranch proved that their commitment to customer satisfaction is genuine. Their 72-hour happiness guarantee gave me peace of mind—if you’re not happy with your vehicle for any reason and have driven it less than 300 miles, you can exchange it. After initially test driving the F-150, I returned two weeks later and found a stunning F-250 Platinum. I bought it on the spot, but on my way home, I realized I’d made the wrong choice. The next morning, I went back to the dealership, and Cloninger Ford exchanged the truck with absolutely no hassle. They honored the original F-150 pricing and matched a competitor’s trade-in offer for my old truck. Even after the sale, any concerns I had were addressed promptly and professionally. Cloninger Ford exceeded my expectations at every step. I highly recommend them to anyone looking for a dealership that truly puts the customer first. More

Everyone was very nice . and conserate . I didn't have to wait very long .The shuttle took me home to wait while they fixed my car I loved that . Thanks to everyone at colinge and conserate . I didn't have to wait very long .The shuttle took me home to wait while they fixed my car I loved that . Thanks to everyone at colinger Ford for your hard work . More

I had a very good experience with the service department. My advisor was very Knowledgeable My advisor was very Knowledgeable More

Dealer was very responsive and worked very hard to get the deal done. Would recommend. Great follow up and follow through. the deal done. Would recommend. Great follow up and follow through. More

Absolutely fantastic dealership. Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lend Every employee goes out of their way to make you excited about the car you are considering, all while not being pushy. They also fight hard with lenders to get you the best possible rates. They are so good at what they do that I flew from Wisconsin back to Cloninger Ford of Hickory in North Carolina. They had such a great deal that it was cheaper to buy a plane ticket, then drive my new Ford Bronco Outer Banks back to Wisconsin than buy a Bronco up north. They even worked to make sure I wouldn't get double taxed on the Bronco when moving it to Wisconsin. 100% recommend this dealership. It was the best and easiest buying experience I've ever had. More

Great service by Bryan Lopes on my Honda van. Courteous and prompt with no issues, Much appreciated. Courteous and prompt with no issues, Much appreciated. More

I had a great experience with Vance Street at Cloninger Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to Ford of Hickory. He worked with me for a few days on a Dark Horse, then secured a Bronco Raptor for me in the color my wife wanted! Good guy- down to earth and straight forward. Seek Vance out when you visit Cloninger. Thanks Vance! More