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Cloninger Ford of Hickory

4.1

236 Lifetime Reviews

1241 US Hwy 70 SE, Hickory, North Carolina 28602
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Top Reviewed Employees

Amanda Singleton at Cloninger Ford of Hickory

Amanda Singleton

Sales
5.0
Dillon Parker at Cloninger Ford of Hickory

Dillon Parker

Sales Professional
5.0
Matthew Rhyder at Cloninger Ford of Hickory

Matthew Rhyder

Sales Professional
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Sandy Billips at Cloninger Ford of Hickory

Sandy Billips

Internet Sales Agent
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

November 04, 2019

"Shopping for F150"

- F150

After visiting Cloninger Ford Hickory, NC October, 18, 2019 I was disappointed with the sales team in lack of effort to complete a sale on a used F150. The salesman and the sales manager, AJ, were not receptive on a deal and pressed for their excessive price. I left very disappointed of course. Two weeks later, the price has been reduced to a much lower value which if had been presented the day I was there could have been the difference in making a sale and me walking away. I know dealing (or not dealing) with car sales people can be frustrating but when they think you must buy at their price or walk, like this facility, I will choose to walk every time. NOT impressed with the sales manager attitude. i will not recommend anyone to visit this facility. I have since found a truck with almost identical options, less miles and a fairer price which I purchased. Advice is to shop around before buying here.

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Employees Worked With

October 13, 2019

"Bill Simpson is the worst"

- Unhappy long-term customer

I had been a 25 year customer of this Ford location. Bill Simpson - Service Manager - is a smug chump who had my car towed from the Cloninger Ford lot without even a fifteen second call to give me a heads up before doing so. I had left it there with permission of the previous management. Since all the good folks I worked with are now gone, there is no longer any general manager at this location, Bill Simpson has apparently decided he is a little dictator. He gave me the name of John Cloninger - the owner - as his boss. I called and had to leave a message for John with his secretary. Big surprise...no call back after two weeks. Cloninger Ford appears to have a corporate culture of disdain for its customers and is a horrible representative for Ford in North Carolina. Don’t just stay away...run away.

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Employees Worked With

Bill Simpson

September 27, 2019

"Poor customer service "

- Heidi

Although I did have a good experience at this dealership, they refuse to give me a five-digit entry code into my car unless I pay them $40. I spoke both with my salesman Jason and the general manager and both were quite rude. I believe this dealership run by misogynistic males only cares about commission, not maintaining a good customer relationship with consumers who want to be repeat customers.

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Employees Worked With

Featured Inventory

2017 Ford F-150

$58,997

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2014 GMC Sierra 1500

$28,601

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2017 Honda Accord

$19,133

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2019 Ford Ranger

$38,195

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Photos & Amenities

  • Customer Lounge Area
  • Cable TV
  • Pet Friendly
  • Television
  • Vending Machines
  • After Hours Drop-Off
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Television
  • Vending Machines
Cloninger Ford of Hickory, Hickory, NC, 28602