Cloninger Ford of Hickory

I’ve bought many cars here. Great dealership. Mack, Darryl, Brett and Especially Samantha are awesome. Great dealership. Mack, Darryl, Brett and Especially Samantha are awesome. More

Took my F-150 to have trailer brakes installed and all my items that were in my center console was thrown in the back seat along with my radar detector that was mounted on windshield. Suction mount was comp items that were in my center console was thrown in the back seat along with my radar detector that was mounted on windshield. Suction mount was completely broke from where they tried just ripping it off instead of pulling tab to break suction. was never notified that it was broken until i went to put back on windshield i notced. had someone call and ask about my experience and i told them what had happened and they said i would receive another call from the service manager and never heard anything. please do not take your car to this dealership for any kind of service. More

I delt with Jon killion . he was very professional and a straight shooter. He did not waste my time. Jon made buying a car a pleasant experience. he was very professional and a straight shooter. He did not waste my time. Jon made buying a car a pleasant experience. More

I submitted an inquiry and I never heard from anyone. Zero communication by email or phone. Zero communication by email or phone. More

My appointment was at 11am and I left at 3:20PM. I scheduled my first oil change and tire rotation for my ford bronco, I do not believe they rotated all 5. I figured it would be about 1-2 hours base I scheduled my first oil change and tire rotation for my ford bronco, I do not believe they rotated all 5. I figured it would be about 1-2 hours based on the people in front of me. 2 hours had then passed so I started asking for someone to check on my car for me, 3 of the 5 people I asked to check on my car for me never returned. 1 of them said "they are finishing the paperwork" but this was about 1.5 hours before I left. The final person that actually helped me had only been employed for 2.5 months. I spoke to my service rep who I only saw when I was leaving and he told me this one is on us and the next one. I also discovered a dent in my door but it was too late to call back because it was Christmas weekend. I later visited the service dept. about the dent and they said they would look at the footage and call me. I still have not been called. So not only did I wait four hours I also received a dent with my visit, I will not be returning. More

Jarrod was very helpful in helping us find the Ford Edge we were looking for. Thanks we were looking for. Thanks More

Waiting for my GAP. insurance refund from this dealership. Should’ve gotten it a week ago. I call and they either give me the runaround or come up with some lie about h insurance refund from this dealership. Should’ve gotten it a week ago. I call and they either give me the runaround or come up with some lie about having to come in and “apply” for a GAP refund. The GAP insurance has already processed my refund and sent it to this dealership. This place should be shut down for fraud! Look at their BBB ratings! (D). More

From the management to the service department, this dealership is the absolute worst. xxxx poor repairs and no responsibility for mistakes. They love taking your money but refuse to answer the phone to dealership is the absolute worst. xxxx poor repairs and no responsibility for mistakes. They love taking your money but refuse to answer the phone to discuss options for their stupidity. More

Worst place ever rip my son off on Ford Mustang he was only 18 they saw him coming only 18 they saw him coming More

I was able to deal with Nathan and the service manager great guys and they worked out a great deal for us, they went above and beyond. The finance manager was awesome too, he got us a great rate and a ext great guys and they worked out a great deal for us, they went above and beyond. The finance manager was awesome too, he got us a great rate and a extended warranty at a great price. These guys are awesome. I highly recommend Colinger Ford. Man you guys Rock! More