Cloninger Ford of Hickory

I love bringing my car here, the people in service are great and usually pretty fast...Very professional and helpful. Very pleased with everything about the service Dept. great and usually pretty fast...Very professional and helpful. Very pleased with everything about the service Dept. More

Excellent Service and Support I bought by last six vehicles from Cloninger Ford in Hickory. Still have four of them and all are service there. I highly recommend them for sales I bought by last six vehicles from Cloninger Ford in Hickory. Still have four of them and all are service there. I highly recommend them for sales and service. More

Service is terrible Took my f150 in for diagnostic was told the exhaust manifold was cracked and was quoted 3500.00 to replace...the tech. Said 6 out of the 8 bolts would Took my f150 in for diagnostic was told the exhaust manifold was cracked and was quoted 3500.00 to replace...the tech. Said 6 out of the 8 bolts would break and he would need to pull motor to drill them out...quoted 20 hours labor..also said said the lean code from bank 1 was a result of the cracked exhaust on bank 2... not sure how that can be...tried to reach out to the general manager and was told both days he was in a meeting, left my number no call back sent him emails with my number no call back...another local ford dealer is fixing for 280 in parts and 400 labor and 109.00 per bolt IF they break...when you are not concerned with customer satisfaction ,I’m not concerned about ever doing business at this dealership again...and this is the second time ive had a problem here so gave them plenty of chances More

DO NOT TAKE YOUR VEHICLE TO THE SERVICE DEPARTMENT!! DO NOT TAKE YOUR VEHICLE TO THE SERVICE DEPARTMENT!! Took my 2004 Ford F150 to have a engine light checked to see what was wrong. They charged me $96 DO NOT TAKE YOUR VEHICLE TO THE SERVICE DEPARTMENT!! Took my 2004 Ford F150 to have a engine light checked to see what was wrong. They charged me $96 which I was fine with but the news I recieved was not good. They told me that the internal timing was off and that cylinders 1, 3 and 5 did not have enough pressure and 3 had none. They then begin to tell me I needed a new motor that it would cost more to fix it than a new motor. The quote for a new motor was $8300. Told them no thank you. Now here is the bad thing. I have a problem with believing dealerships because I know how the service department works. I took and got a second opinion needless to say I am very upset with these people for lying to me. Not only do I not need a new motor, but there is nothing wrong with the pressure on the cylinders, and it can be fixed for a third of what Cloniger wanted for a new motor. I will never visit this place again and will let everyone I know how crooked this place is. If you want to save money stay away from here. More

I don't have a good experience any time I come to Cloninger Ford of Hickory, which is the reason I leased my vehicle in Indiana. The last time I was at the Hickory location I left unhappy again. The Cloninger Ford of Hickory, which is the reason I leased my vehicle in Indiana. The last time I was at the Hickory location I left unhappy again. They promote the Fordpass Rewards all over the building and the minute I go to use mine the machine is down so all the salesman was worried about was how else would I be paying for my service. One more reason I will not be returning to that location. More

I drive approx 40 miles to have my Edge serviced/inspected, as I trust Cloninger Ford Hickory. Melanie Purser has always been great to work with my schedule. serviced/inspected, as I trust Cloninger Ford Hickory. Melanie Purser has always been great to work with my schedule. More

Great service I only go to Cloninger for my service needs. I am always greeted with a smile. All the service department employees are always so helpful. I only go to Cloninger for my service needs. I am always greeted with a smile. All the service department employees are always so helpful. More

Just bought my third truck from Cloninger. Easiest buying experience every time. I will keep doing business with Cloninger Ford and there great staff. Thanks experience every time. I will keep doing business with Cloninger Ford and there great staff. Thanks More

John Deal from Cloninger Ford found me a decent loan on a Ford Escape, my first SUV! I traded in my Focus, which was starting to act up again, so I really appreciate the all those who work at Cloninger Ford Ford Escape, my first SUV! I traded in my Focus, which was starting to act up again, so I really appreciate the all those who work at Cloninger Ford! More

Working Hard to please They were quick, efficient and pleasant. The facility was clean and well setup. looking forward to my next visit which will be my first oil change at They were quick, efficient and pleasant. The facility was clean and well setup. looking forward to my next visit which will be my first oil change at 5,000 miles. More