Cloninger Ford of Hickory

I’m thrilled with the service and support of Cloninger Ford. They have gone above and beyond in their service department to keep us safe with the repairs needed. They were friendly and easy to work with. Ford. They have gone above and beyond in their service department to keep us safe with the repairs needed. They were friendly and easy to work with. I highly recommend them!! More

Lies , lies and more lies will not buy from here ever again. Also will never recommend that anyone purchase a vehicle from this dealership. No one will return my calls again. Also will never recommend that anyone purchase a vehicle from this dealership. No one will return my calls More

Very professional, did the work fast, did a great job, no messing around was in and out with no delays or any problems, this crew listens and explain all, will be going back messing around was in and out with no delays or any problems, this crew listens and explain all, will be going back More

John worked hard to get me the best deal and to make it easier To buy my new explorer.he was very professional and Nice . easier To buy my new explorer.he was very professional and Nice . More

Ashley in the service department is the best!! She is such a joy and always willing to help!! Very professional and I was treated with kindness!! such a joy and always willing to help!! Very professional and I was treated with kindness!! More

Always answers my Questions , Service is faster than other dealers,I know when I bring my vehicle in I know it's taken care of. other dealers,I know when I bring my vehicle in I know it's taken care of. More

Melanie took very good care of all my needs made sure I was kept up to date on the status of my car thank you was kept up to date on the status of my car thank you More

Clonnger Ford Dealership is knowledgeable of the Ford products. Their professional atmosphere is appreciated during required service on existing vehicle and newly Dealership is knowledgeable of the Ford products. Their professional atmosphere is appreciated during required service on existing vehicle and newly purchased Fords. Impressed me that service technician took me back to service bay and showed where problem was arising. More

Great service staff. I stopped in to get my brakes done without an appointment and they were able to work me in. I was in and out in about 1 1/2 hrs. without an appointment and they were able to work me in. I was in and out in about 1 1/2 hrs. More

Awesome customer service! Steven was so nice,,,,, I was taking my Mustang to another dealership and I kept getting the run around. I decided to call the Cloniger dealership to see if they could help m I was taking my Mustang to another dealership and I kept getting the run around. I decided to call the Cloniger dealership to see if they could help me with my problems that the other dealership couldn’t or wouldn’t fix. I had taken my Mustang at least 12 times within the first year that I have owned it and they still didn’t fix my problems. Not only did they try to get me to pay for a part they broke, they also didn’t want to seem to give me a loaner car when I had bought an extended warranty that guarantees me a loaner. They also made me feel like I was an idiot. When I called Steven at Cloniger he told me right away what was wrong with it and he gave me a new loaner car. He also had them check other things on my car to make sure it didn’t need anything else done. I have bought three other cars from Cloniger and I should have bought my Mustang from them in the first place. Thank you Steven for making me feel like I could trust you guys to get it right the first time. More