Cloninger Ford of Hickory

A Pleasant Way to Buy a Car Matthew Rhyder was great to work with trading my car for a newer one. He knew everything about the car I was getting and was very helpful from start Matthew Rhyder was great to work with trading my car for a newer one. He knew everything about the car I was getting and was very helpful from start to finish. More

Great team at Cloninger. The team is professional, knowledgeable and courteous. Treated very fairly as it relates to price. Great product and awesome value. I would recommend The team is professional, knowledgeable and courteous. Treated very fairly as it relates to price. Great product and awesome value. I would recommend Cloninger Ford to family, friends and coworkers. More

Buying was easy I really enjoyed working with John Deal at Cloninger Ford. He made the whole experience easy. He communicated by phone all useful info, I live in Wins I really enjoyed working with John Deal at Cloninger Ford. He made the whole experience easy. He communicated by phone all useful info, I live in Winston-Salem so info was important not to drive that far for nothing. So I appreciate all he did, along with the rest of the folks there. More

Rear Braking Issues Ashley Jacobs was my service adviser and she was extremely helpful. To better understand the problem she had the service foreman ride with me to under Ashley Jacobs was my service adviser and she was extremely helpful. To better understand the problem she had the service foreman ride with me to understand what I was experiencing. After he confirmed, Ashley set me up with an appointment the next day, got me a ride back home, sent someone to pick me up when car was done. I tried it and problem was cured. Thank you Ashley and Cloninger Ford. More

very pleased with service I take my car in each time it needs something, I was just in for oil change and tire rotation, was very pleased with service and service rep I take my car in each time it needs something, I was just in for oil change and tire rotation, was very pleased with service and service rep More

I bring my vehicle in to be serviced regularly.Aaron I bring my vehicle in to be serviced regularly. Aaron King has listened to my concerns and followed up on each one. Very pleased with my latest visit I bring my vehicle in to be serviced regularly. Aaron King has listened to my concerns and followed up on each one. Very pleased with my latest visit. More

everyone was very helpful and friendly. I will be back everyone was very helpful and friendly. I will be back for all of my service needs, I love the staff at Cloninger Ford of Hickory everyone was very helpful and friendly. I will be back for all of my service needs, I love the staff at Cloninger Ford of Hickory More

I couldn't ask for better service the folks at cloninger Ford go out of their way to make me feel good about my f 150 and the service they provide Ford go out of their way to make me feel good about my f 150 and the service they provide More

Cross Country Road Trip with unplanned stop in Hickory, NC On Feb 5th, were well on our way from Massachusetts enroute to Pahrump,Nevada in our brand new F350 Super Duty (1,100 miles) and to say the truck is On Feb 5th, were well on our way from Massachusetts enroute to Pahrump,Nevada in our brand new F350 Super Duty (1,100 miles) and to say the truck is packed to the max is an under statement. All was going well when we stopped at the Catawba rest area on I-40 for lunch. When we started the truck to get back on our way, it didnt want to start, running very rough, little power & didnt want to upshift. Yup, we got that error message picture of a wrench on the dash . We scoured our manual...shut it off, restarted, re-read the manual.....to no avail. Truck was in "Limp Mode". We searched for Ford dealerships on our phone. Cloninger Ford was not too far away! We pulled into their service center (a beautiful building, I might add) . They greeted us with smiles, and how can we help you today? We explained our dilemma. They were in go mode! Wrote up a service order, & got the truck right in. We were very comfortable in the customer waiting area, everyone was friendly & made a point to greet our dog, Barker, as well. We were there about an hour when they told us we were all set to be back on our way. (A chafed wire was the problem & shorted out to the computer. They replaced the wire & we are good to go!). We are very pleased with their efforts to get us quickly back on the road to continue our long journey ahead. We don't have any of their names to praise, but we want to thank them all for their smiles, efficiency & beautiful, comfortable dealership. You were Awesome! More