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Cloninger Ford of Hickory
Hickory, NC
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 465 reviews
January 20, 2020
oil changed Your dealership changed my oil & filter. Left the oil cap off and the engine started spraying oil all over the place. Because of the smell I discove Your dealership changed my oil & filter. Left the oil cap off and the engine started spraying oil all over the place. Because of the smell I discovered days later. Brought back to you to clean up. When I picked it up it had oil prints all around the hood. I said no more until now. I cleaned it as it should have been. What you should have done is changed the oil & filter again & detailed it correctly. More
by Ron
Employees Worked With
Service Department
January 19, 2020
Friendly Customer Service members were friendly and courteous Service was prompt.I enjoy doing business with them. No problems there,they have a shuttle servic Customer Service members were friendly and courteous Service was prompt.I enjoy doing business with them. No problems there,they have a shuttle service which is a plus. More
by alpalmer1218
Employees Worked With
Kayla
January 18, 2020
Was very pleased with everything from the sales staff to management. Was in and out. A very pleasant experience. Definitely have a new customer and I will gladly recommend this to friends and family management. Was in and out. A very pleasant experience. Definitely have a new customer and I will gladly recommend this to friends and family More
by Jpsainjr
Employees Worked With
Julian Rogers 5 stars
January 18, 2020
Don't buy the extra bumper to bumper warranty.Cl I purchased an additional 8 year bumper to bumper warranty for nearly $1,900.00. At less than 2 years old the clear coat started coming off and they w I purchased an additional 8 year bumper to bumper warranty for nearly $1,900.00. At less than 2 years old the clear coat started coming off and they will not warranty it. More
by cliffstroupe
Employees Worked With
Brain Palm General Manager
January 17, 2020
A very good dealer to work with. I own a 2010 Ford edge and I like it so much I bought a new 2019 Ford edge this past year. Cloninger Ford makes it easy to own a ford. and I like it so much I bought a new 2019 Ford edge this past year. Cloninger Ford makes it easy to own a ford. More
by Punch.barb
Employees Worked With
Sandy Billips, Jeff Frenette
January 16, 2020
GREAT DEALERSHIP JOHNNY & THE FINANCE GUY WAS WONDERFUL TO WORK WITH. ONLY COMPLAINT IS MY CAR DIDNT HAVE AN OWNERS MANUAL. I AM STILL WAITING ON A CALL TO WORK THIS O JOHNNY & THE FINANCE GUY WAS WONDERFUL TO WORK WITH. ONLY COMPLAINT IS MY CAR DIDNT HAVE AN OWNERS MANUAL. I AM STILL WAITING ON A CALL TO WORK THIS OUT More
by gosnell911
Employees Worked With
Johnny Contreras
January 16, 2020
I always bring my Ford Ecosport here to get serviced and Steven Watts always makes sure I’m well taken care of. From buying my car here to getting it serviced, every experience is quick and easy. Steven Watts always makes sure I’m well taken care of. From buying my car here to getting it serviced, every experience is quick and easy. More
by sandyday
Employees Worked With
Steven Watts
January 15, 2020
This is my second car purchase from here. They had what I was looking for and the price range that I was needing. If I need to purchase another Ford I will be back. was looking for and the price range that I was needing. If I need to purchase another Ford I will be back. More
by nikii_speaks
Employees Worked With
John Deal
January 15, 2020
Always friendly and nice willing to help you with every need great service and Ashley C. Goes above and beyond to make sure you are well taken care of. need great service and Ashley C. Goes above and beyond to make sure you are well taken care of. More
by Rickey
Employees Worked With
Ashley C.
November 04, 2019
Shopping for F150 After visiting Cloninger Ford Hickory, NC October, 18, 2019 I was disappointed with the sales team in lack of effort to complete a sale on a used F150 After visiting Cloninger Ford Hickory, NC October, 18, 2019 I was disappointed with the sales team in lack of effort to complete a sale on a used F150. The salesman and the sales manager, AJ, were not receptive on a deal and pressed for their excessive price. I left very disappointed of course. Two weeks later, the price has been reduced to a much lower value which if had been presented the day I was there could have been the difference in making a sale and me walking away. I know dealing (or not dealing) with car sales people can be frustrating but when they think you must buy at their price or walk, like this facility, I will choose to walk every time. NOT impressed with the sales manager attitude. i will not recommend anyone to visit this facility. I have since found a truck with almost identical options, less miles and a fairer price which I purchased. Advice is to shop around before buying here. More
by F150
Employees Worked With
A. J. Bazzle, Alec Cardwell
