
Cloninger Ford of Hickory
Hickory, NC
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Pushy, pushy, pushy. Originally I stopped by to look at any used cars on the lot. The salesman that me and my SO talked to seemed nice enough, and we expected a salesman o Originally I stopped by to look at any used cars on the lot. The salesman that me and my SO talked to seemed nice enough, and we expected a salesman on a lot to be a little pushy, so we weren't surprised when he asked to show us a car and have us test drive it. When we said we had an appointment and didn't have time for a test drive that day, he thought it appropriate to get a manager to come over and waste all of our time repeating everything that he had already told us. Through the following week, I received calls, texts, and emails requesting I come look at more cars. I did come back and try to find a used car I saw online, and was fortunate enough to speak with someone else, whom I actually liked, who informed me (despite one of the texts saying the car was available to see) that it was not on the lot that week. I continued to get texts, calls, and emails for days, until the salesman called my place of work to get me to come back and look at a car. This crossed a line for me, for sure. Would not recommend anyone give them contact information at all. Ended up buying a new car from a dealership in Lenoir who was offering a better deal and was so happy with the experience there that my SO decided to purchase a car from them as well. More

5 Star Dealership My family has bought 8 cars from this dealership and the service has been excellent every single time. Dave Smith is an outstanding salesman. We could My family has bought 8 cars from this dealership and the service has been excellent every single time. Dave Smith is an outstanding salesman. We couldn't be more satisfied. More
Worst experience ever Bought a 2016 Ford Explorer I was told that it had a 4.4 inspection had it one day service engine light came on. Had it 3 months now and still not run Bought a 2016 Ford Explorer I was told that it had a 4.4 inspection had it one day service engine light came on. Had it 3 months now and still not running. More
Friendly, helpful, knowledgeable Dillon Parker greeted us right away and was very knowledgeable about the inventory. He listened to what we were looking for in a car and showed us dif Dillon Parker greeted us right away and was very knowledgeable about the inventory. He listened to what we were looking for in a car and showed us different options that would meet our needs. Even when we were hesitant he wasn't pushy and gave us plenty of time to talk things out. When it came time to sign papers he explained everything and made it easy to understand. Both he and Zack Queen made us feel very comfortable and not over-whelmed by the whole car-buying process. Thanks, guys. More
Pleasant experience My experience at Cloninger Ford was pleasant, easy and fast. The entire organization worked with me to insure I was satisfied with the entire purchas My experience at Cloninger Ford was pleasant, easy and fast. The entire organization worked with me to insure I was satisfied with the entire purchase process. More
Matt Delconte went above and beyond the call of duty He made me feel at ease about everything and was very informative and professional I call him my go to guy went above and beyond the call of duty He made me feel at ease about everything and was very informative and professional I call him my go to guy Thank you so very much and MATT and cloninger ford will always have our service More
Wonderful experience Dustin Isaac was very helpful with the purchase of my used vehicle. The buying experience was wonderful with his help. He was polite,professional and Dustin Isaac was very helpful with the purchase of my used vehicle. The buying experience was wonderful with his help. He was polite,professional and knowledgeable and was able to answer all our questions More
Mark Engle, Great Salesman Mark Engle was a joy to work with on the purchase of my Kia Sorento. He was very helpful, friendly and there was no pressure to buy or any run-around Mark Engle was a joy to work with on the purchase of my Kia Sorento. He was very helpful, friendly and there was no pressure to buy or any run-around concerning the pricing, etc. Would recommend him highly to anyone who is looking to buy a car. More
Buying a new car I am truly pleased with my experience at Clonniger Ford in Hickory NC. I came to Clonniger Ford to just look around. I had been thinking of purchasi I am truly pleased with my experience at Clonniger Ford in Hickory NC. I came to Clonniger Ford to just look around. I had been thinking of purchasing a vehicle, a few years old but of course I met Dillon Parker. He was so very friendly and helped me so much. As I explained what I was looking for, I test drove a couple of cars with Dillon. I left Ford a little disappointed the first day. My ideal payment could not be met or the price of my car trade in. I went back to Ford several days later. Met by Dillon, I drove two more cars and choose a Ford Focus, after Dillon was able to work out an ideal payment and I was given an agreeable price for my trade in. I can not tell you how much I love my new car !! It is exactly what I wanted. The color is beautiful and I love driving this brand new car ! This is my first NEW car, so I give a big Thank you to Clonniger Ford and Dillon Parker for making the happen. A truly satisfied customer !!!! More
Great experience with Dillion at Cloninger Ford One thing I always hated about car shopping was the amount of time spent at the dealership to get the process completed. Cloninger had me in and out One thing I always hated about car shopping was the amount of time spent at the dealership to get the process completed. Cloninger had me in and out in about 90 minutes which is by far the fastest I have ever finished. Dillion did a great job answering my all of my questions and I was treated very fairly. More