Cloninger Ford of Hickory

We walked into the dealership and was immediately greeted by Tom Thomas who made us feel welcomed and at home instantly. We told him we needed something better on payments, would fit our family, and would cu by Tom Thomas who made us feel welcomed and at home instantly. We told him we needed something better on payments, would fit our family, and would cut our gas payments down. After collecting all of our information he put together the best deal possible and we drove off the lot in our new 2013 Ford Edge. I have never been happier to do that level of business anywhere. He saved us money on payments, our monthly gas expense has been cut in half and we are saving about a total of 260 dollars a month. We love our Edge and we loved the buying experience. He was a great salesman and will earn our repeat business for sure. Thanks to Cloninger Ford and Tim Thomas for helping our family solve a huge financial dilemma by saving us money AND putting us in a safe, reliable, and GORGEOUS new Ford!!! More

After buying two vehicles from Mr.Phillips and spending over $70,000 I found Mr.Phillips to be very dishonest.If your buying a vehicle from this salesman BUYER BEWARE do not sign on the dotted line until h over $70,000 I found Mr.Phillips to be very dishonest.If your buying a vehicle from this salesman BUYER BEWARE do not sign on the dotted line until he has giving you everything you agreed on.After dealing with him he gives car salesman a bad name and I would not recommend him to anyone. More

I used the internet to search for a used Mercedes SLK within 100 miles of home. I found one at Cloninger Ford. We called them on the phone about 9:30 AM and spoke with John Deal. Yes, they had the SLK within 100 miles of home. I found one at Cloninger Ford. We called them on the phone about 9:30 AM and spoke with John Deal. Yes, they had the SLK and John would be there all day. We had an early lunch and drove the 75 miles to Hickory. We met John, he had the car ready for us to see and had answers to some questions we had asked when we called that morning. The wife and I took the car for a test drive and when we came back John got us each a cup of coffee and we sat down to complete the paperwork for the sale! No hassle. We got the internet price. No pressure to use their financing or extended warranty. Paperwork process was quick and correct. I was driving home with my new purchase by 4 PM. John Deal was a pleasure to work with! I highly recommend him and Cloninger Ford of Hickory, NC. More

My experience with Cloninger Ford of Hickory was excellent! Eric Smith was great to work with! I am so happy with my Ford Flex! Cloninger ford was great!! excellent! Eric Smith was great to work with! I am so happy with my Ford Flex! Cloninger ford was great!! More

Michael Collins was a great salesman. Very kind and caring. We love our new Ford Fusion. I recommend this dealership to any one who is looking to buy a new Ford. caring. We love our new Ford Fusion. I recommend this dealership to any one who is looking to buy a new Ford. More

The reason I gave the Dealership the such a high rating is because of the way my wife and I, had such a pleasant experience. Our salesperson did everything possible to make sure everything went smoothly. is because of the way my wife and I, had such a pleasant experience. Our salesperson did everything possible to make sure everything went smoothly. He was very knowledgeable about the truck that we bought. I've already sent a friend of mine to buy a new car. More

Previous purchases were made at Crossroads Ford in Morganton and I got a much better deal this time at Cloninger Ford. Jeremy was easy and pleasant to work with and the Sales Manager was nice and work Morganton and I got a much better deal this time at Cloninger Ford. Jeremy was easy and pleasant to work with and the Sales Manager was nice and worked with me also. We came to buy a New F-150 Crewcab 4x4 and were so pleased all the way around that we bought a New Ford Escape the same day. Overall my experience was excellent and I have recommended Cloninger Ford to some of my friends More

Mr. Simmons was rude not very professional when we asked to get 1 extra day to come back to sign paper work on the car we wanted to buy, we had to leave for an appointment and he told us that he would not h to get 1 extra day to come back to sign paper work on the car we wanted to buy, we had to leave for an appointment and he told us that he would not honor his offer if we waited any longer. As a sales manager you would expect for him to be more professional and better spoken. I would not recommend talking to Mr. Simmons if you visit Cloninger Ford in Hickory. More

Mark is the best sales person we came in contact with out of about 3 other dealers we visited, he helped us find the 2014 Mustang with the options with wanted. Mark is very friendly and professional. Would r of about 3 other dealers we visited, he helped us find the 2014 Mustang with the options with wanted. Mark is very friendly and professional. Would recommend talking to Mark Engle if you visit cloninger Ford in Hickory. More

If not for our salesperson, Mark Engle, Cloninger Ford would have lost our business due to the rudeness and lack of professionalism on the part of Brian Simmons, the general sales manager. After explainin would have lost our business due to the rudeness and lack of professionalism on the part of Brian Simmons, the general sales manager. After explaining to Mark that two people in our family needed to leave for work and we would sign some paperwork and take delivery of the vehicle the next day, Brian interjected and told us if we didn't sign now, he wouldn't honor the price. His tone of voice was almost threatening, telling us how if we didn't sign his used car manager was sure to say no to the deal if he came in the next day. I was stunned as we had agreed to the deal and agreed to sign the buyers order and whatever other paperwork before leaving. He had already spent the whole afternoon there and had no choice but to leave for work in the evening. This led to one of us missing a work appointment just to get a new truck. Ashamed to be treated in such a way after we had bought a vehicle from them previously. I hope to never deal with Brian Simmons ever again. More