Cloninger Ford of Hickory

The sales team did a good job getting my 2016 F150 sold. Service, however, was once again a lot less than satisfactory. It took 10 days for them to replace the motor on the running boards. A couple days aft Service, however, was once again a lot less than satisfactory. It took 10 days for them to replace the motor on the running boards. A couple days after I picked up the truck the rear window shattered. My research unveiled this is a problem with these trucks as the remote start turns on the rear window defrost even when it isn't needed. Service says they have never heard of such nonsense and I am on my own. I would not trust Cloninger Ford of Hickory to do any service work. JD and the rest of the sales team will definitely get you the ride you want! More

I could not have been any happier. Everything was explained clearly, quickly and understanding. My Santa Crz I love! Jon Preston was the best. Everything was explained clearly, quickly and understanding. My Santa Crz I love! Jon Preston was the best. More

My service visit was excellent. Samantha helped me with my truck and my service was done in a timely manner. Overall great work. Samantha helped me with my truck and my service was done in a timely manner. Overall great work. More

Great experience. Had the car I was looking for. Very friendly team. The closing process was a breeze. Had the car I was looking for. Very friendly team. The closing process was a breeze. More

Blake and Kyle were wonderful. This is the quickest, easiest car buying experience I have ever had. I called Blake at 3:45 one afternoon, went to the dealership that night at 7:0 This is the quickest, easiest car buying experience I have ever had. I called Blake at 3:45 one afternoon, went to the dealership that night at 7:00, and was home with the deal completed by 8:15. The truck was delivered to my home the following morning. The only issue I had is that the tail gate does not open, but that has nothing to do with the young men that I worked with to purchase this vehicle. More

It was a bad experience! !! JP is a good guy but there's a man there hmmm, for me he's a liar because he hives me false information... !! JP is a good guy but there's a man there hmmm, for me he's a liar because he hives me false information... More

Very easy to work with very friendly and take concern that you are satisfied and get the best deal. that you are satisfied and get the best deal. More

Fast and friendly service. They go above and beyond to make sure everything is done right. They go above and beyond to make sure everything is done right. More

Young salesman just tried to "people please" and couldn't back up anything he said. Kept me waiting for 6 hours on service department and just gave me excuses. Cannot get return calls or messages to repair m back up anything he said. Kept me waiting for 6 hours on service department and just gave me excuses. Cannot get return calls or messages to repair my truck! Very unprofessional, I do not recommend this dealer to anyone! More