Cloninger Ford of Morganton
Morganton, NC
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We had a great experience here! Sean was wonderful and walked us through all the steps of purchasing our vehicle that my my husband found for me. We were able to take it home and re Sean was wonderful and walked us through all the steps of purchasing our vehicle that my my husband found for me. We were able to take it home and really know if it would be a great fit for us and it was. Carlton helped us navigate the finances and the whole team worked hard to find a loan that would work with my credit. It was a smooth process, we felt welcomed, unpressured, and in great hands! Give these guys and gals the raise and praise they deserve! More
Awsome dealership. Great experience. The salesman done everything possible to accommodate me. From the sale to finance. All was handled in a timely manner. Great experience. The salesman done everything possible to accommodate me. From the sale to finance. All was handled in a timely manner. More
Worst experience after the sale- EVER. They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never They took my trade in- clear title - and never transferred title so now my state DMV is charging me for late registration etc- this dealership never submitted paperwork to transfer my trade in to them. Not illegal, however when I contacted them over 6 times to get clarification no one could or would help me. In fact in a frustrating call I made to their title transfer lady, she hung up on me when I suggested my Attorney may need to contact them. I got absolutely no where and no help with this person. She was not understanding my situation. And worse, she did not care. She became very caustic and arrogant -unprofessional. I am the customer and needed her help. I am new to the area and was hoping to establish a relationship as I am ready to purchase some dream cars- well, they lost my business. I also felt extremely rushed as the time of purchase when discussing extended warranty and costs. The initial sales person I worked with was professional and kind and seemed nice- but once I decided on the car I wanted- the entire process went downhill fast. Please avoid this dealership unless you don't care to have a positive experience. This was really terrible for me. More
I'm very impressed. I walked in 15 min before the dealership opened. Carlton immediately greeted me and introduced me to Dwayne. Dwayne helped me trade my SUV and to pur I walked in 15 min before the dealership opened. Carlton immediately greeted me and introduced me to Dwayne. Dwayne helped me trade my SUV and to purchase an Explorer. I typically hate the car purchase process but I can honestly say that Dwayne and Carlton at Cloninger Ford in Morganton made this a very pleasant purchase experience. More