Cloninger Ford of Morganton

I bought a used 2013 F250 6.7 with 108k miles on it. 4 months after purchasing (1 month after the dealership’s warranty ended), and around 4,000 miles later, the engine completely lets go. This truck left my wife and infant daughter stranded in oncoming traffic in Florida when the engine let go. Mind you this was also 9 hours from home. After multiple calls to the dealership and Ford, neither were willing to offer any assistance. This is a known Ford problem and even upon knowing this, they told me I was out of luck and there was nothing they would do to help me. I was a Ford fan before this incident, but the customer service and support is nonexistent. If there is a known mechanical failure issue with a model or specific year truck, it would make sense for a company to back their product and do the RIGHT thing by replacing the item, instead of the customer suffering and facing over $10,000 in repairs for bad production. If I could give 0 stars - I would.

Probably the easiest new vehicle purchase I've made and work with me they did. I spotted an F150 that I did not want to let get away, so I made an outside of the box offer. Jerod listened, walked it through and even delivered the truck to me! Can't say enough good about buying here. Looking to buy? Better look here.

This is the best car dealership I’ve ever been to. Everyone was super nice but Kenneth he was really special. He did not give up on me just because I got refused the first time. He kept looking around until he found a car he thought I’d qualify for. NO ONE has ever done this for me. This is just the best car dealership around and ask for Kenneth! ✌️✌️✌️✌️

It was a pleasure working with the Cloninger Ford of Morganton family. Everyone was very friendly and not pushy like some other dealerships. Very knowledgeable and helpful. All safety measures were in place in this day of social distancing. I will be a returning customer when I need their services.

Made my car buying experience great. Good price and great customer service. Marcos went above and beyond to make sure I got in the car I wanted

I reached out to Cloninger Ford about the up and coming new F150, Spoke to two different sales people. Very informative and knowledgeable staff here. I will be buying my next truck here. So kind and down to earth. Great overall experience.

Great people who just want to make the customer happy, Charlie is the man! Love my new F150. Highly recommend to family and friends in the Piedmont of North Carolina

It was a pleasure to be treated so good and helped to buy a New car Dwyane Briggs was a wonderful salesman i enjoyed buying from him today THANKS DWYANE

I purchased a 2018 F-150 from you guys was a great buy on that truck. Charlie Kayleigh was the salesman he done everything he could to get me in this truck thank you Charlie

Great experience buying a great truck! Dwayne made the process easy with no pressure. Highly recommend both Cloninger and Dwayne! The Raptor is probably the best vehicle I have ever owned.