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Cloninger Ford of Morganton


8 Lifetime Reviews

1001 Jamestown Rd, Morganton, North Carolina 28655
Call (828) 584-4600

Top Reviewed Employees

Tracy Triplett, Internet Manager, Cloninger Ford of Morganton

Tracy Triplett

Internet Manager
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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

May 09, 2018

"Good service"

- Lisseej

We live in Black Mountain but drive to Morganton for service on my Ford C-Max rather than go to Asheville Ford, where we found the service department to be rude and impersonal. The service department manager, Wayne, makes sure the job is done right and the coupons they send make the price comparable to any other oil service center.

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Employees Worked With


March 11, 2018

"Superior Service"

- Miss Linda

The service department is superior. Manager, Jonathan Lankford, runs an excellent service center. He treats you like family and his staff follows his example. Everyone in the service department treats you will respect and they are friendly, prompt, knowledgeable, and get you in and out as quickly as possible with your vehicle in good shape. They are the best service center I have ever done business with! They have a very nice waiting room with a tv, and you are given many choices of their great free snacks, drinks, and water. They cover your floorboard and seats before it is taken to the mechanic. When the work is done, they deliver you a clean, washed vehicle! They do not try to make a living off one person but make every effort to lower your bill with discounts and specials. While everyone does a wonderful job, I would like to mention Monica Webster's kindness and efficiency....she has a great personality, knows her job, and is a pleasure to work with. Mr. Lankford's high standards and sincere, friendly personality leave no doubt that your vehicle is in excellent hands at a reasonable price, along with a fun place to be while you wait. This young man is a breath of fresh air in the way he makes every customer feel important, along with knowing that their vehicle is in the very best hands, whatever the need. Personally, I am treated like a princess upon my arrival and until I leave. If I need to go to the restroom upstairs Jonathan escorts me. He gets a golf chair from my trunk and sets it up for me if I want to sit outside in the sun to read, checking on me periodically, and returning my chair to the trunk when they finish with my car. I will not let anyone else touch my Lincoln Town Car!

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Employees Worked With

Jonathan Lankford, Monica Webster, Wayne Wilson, Eric ?, and everyone in the service department! Over the years, I have worked with all of them, all friendly and efficient, but I cannot remember their names!

March 01, 2018

"Customer review"

- Donnie Peterson

Cloninger Ford dealership has hands down, the best Mechanics I have seen. They are honest, friendly, and loyal to their customers'. I have been a customer for about a year now and will be a returning customer as long as I'm in N.C. I have never been anywhere to get my truck worked on that doesn't try to tell you a lie to get more work done or more money out of your pocket. Cloninger is the way to go, thank you Monica for all your help this past week and a big thank you to the Mechanics that have done amazing work every time i've come in. You guys are outstanding, 5 stars all around

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Employees Worked With

Monica and the Mechanics

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Pet Friendly
  • Free WiFi
  • Authorized Parts Store
  • Television
  • Free Drinks
  • Free Loaner Cars
  • Vending Machines
  • Children's Play Room
  • Authorized Accessories Store
Cloninger Ford of Morganton, Morganton, NC, 28655