Cloninger Ford of Morganton

I called to confirm pricing of a truck they have. I was told the price was correct and the miles were accurate. I drove an hour to get there and another couple was there to look at the same truck. I was told the price was correct and the miles were accurate. I drove an hour to get there and another couple was there to look at the same truck. I test drove the truck and told them I would take it for the internet price of 17,228 and the offer was accepted by the salesman. He took the offer to his manager and the offer was rejected. I was told the internet price was a mistake and the real price was (I think 19,900). I said that was unacceptable seeing that the price on Autotrader, their website and the salesman all agree the price is 17,228. The other couple came to buy the truck for 17,228 and they attempted to upsale them and they left. I am in sales and as I never like to loose money; sometimes things happen. Just comes with the territory. In the end the dealership showed to be without honor and they choose money above their reputation. Evan the sales guy was caught in the middle and completely off guard. More

I bought a used 2013 F250 6.7 with 108k miles on it. 4 months after purchasing (1 month after the dealership’s warranty ended), and around 4,000 miles later, the engine completely lets go. This truck left months after purchasing (1 month after the dealership’s warranty ended), and around 4,000 miles later, the engine completely lets go. This truck left my wife and infant daughter stranded in oncoming traffic in Florida when the engine let go. Mind you this was also 9 hours from home. After multiple calls to the dealership and Ford, neither were willing to offer any assistance. This is a known Ford problem and even upon knowing this, they told me I was out of luck and there was nothing they would do to help me. I was a Ford fan before this incident, but the customer service and support is nonexistent. If there is a known mechanical failure issue with a model or specific year truck, it would make sense for a company to back their product and do the RIGHT thing by replacing the item, instead of the customer suffering and facing over $10,000 in repairs for bad production. If I could give 0 stars - I would. More

Probably the easiest new vehicle purchase I've made and Probably the easiest new vehicle purchase I've made and work with me they did. I spotted an F150 that I did not want to let get away, so I made an ou Probably the easiest new vehicle purchase I've made and work with me they did. I spotted an F150 that I did not want to let get away, so I made an outside of the box offer. Jerod listened, walked it through and even delivered the truck to me! Can't say enough good about buying here. Looking to buy? Better look here. More

It was a pleasure working with the Cloninger Ford of Morganton family. Everyone was very friendly and not pushy like some other dealerships. Very knowledgeable and helpful. All safety measures were in p Morganton family. Everyone was very friendly and not pushy like some other dealerships. Very knowledgeable and helpful. All safety measures were in place in this day of social distancing. I will be a returning customer when I need their services. More

Made my car buying experience great. Good price and great customer service. Marcos went above and beyond to make sure I got in the car I wanted customer service. Marcos went above and beyond to make sure I got in the car I wanted More

Very Friendly, Knowledgeable Staff I reached out to Cloninger Ford about the up and coming new F150, Spoke to two different sales people. Very informative and knowledgeable staff here. I reached out to Cloninger Ford about the up and coming new F150, Spoke to two different sales people. Very informative and knowledgeable staff here. I will be buying my next truck here. So kind and down to earth. Great overall experience. More

Great people who just want to make the customer happy, Charlie is the man! Love my new F150. Highly recommend to family and friends in the Piedmont of North Carolina Charlie is the man! Love my new F150. Highly recommend to family and friends in the Piedmont of North Carolina More