
Cloninger Ford
Salisbury, NC
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364 Reviews of Cloninger Ford
A great process from start to finish. Cloninger worked with us on the model and the price. We got what we wanted at a price that we were willing to pay. I was able to use my FordPass poi Cloninger worked with us on the model and the price. We got what we wanted at a price that we were willing to pay. I was able to use my FordPass points right away to get some floor mats. We pulled out of the dealership with a clean car and a full tank of gas. We also have two complimentary oil changes to work with in the miles to come. I even got my new license plate from them BEFORE my temporary tag ran out. More
Had a great time purchase my brand new Ford the people were very nice and respectful to me and my grandson and help me to my best knowledge thanks were very nice and respectful to me and my grandson and help me to my best knowledge thanks More
Exceptional service was provided from day one! I was unsure of what vehicle I wanted, and my salesman was amazing! I test drove multiple vehicles, left and came back, and the entire dealership was pheno unsure of what vehicle I wanted, and my salesman was amazing! I test drove multiple vehicles, left and came back, and the entire dealership was phenomenal! I picked the perfect place to buy my car!! More
Corbin was very helpful and very professional. He made my purchase easy and fast. He was very knowledgeable about the vehicle and very sincere throughout my purchase. my purchase easy and fast. He was very knowledgeable about the vehicle and very sincere throughout my purchase. More
Outstanding service , staff very friendly will refer family and friends any time. Thank you so much for the purchase of our 2019 Ford Fusion we are enjoying it so much. family and friends any time. Thank you so much for the purchase of our 2019 Ford Fusion we are enjoying it so much. More
Unable to purchase remotely- Not for Deployed Servicemembers I decided to purchased a used Ford Explore from them that I was really looking forward to. From the beginning, I told them that I was deployed in Sau I decided to purchased a used Ford Explore from them that I was really looking forward to. From the beginning, I told them that I was deployed in Saudi Arabia and I was not in country and that I would need to be able to complete the transaction by scanning the documents to me or remotely. I was purchasing without seeing the vehicle physically, but I felt that the dealership was mainstream with good reviews so I decided to proceed. I negotiated a price and sent my DL and insurance with the vehicle added onto my policy. I was waiting for the paperwork and after 2 or 3 days not hearing or receiving anything from them, I emailed them to see what was the hold up. I was told that they needed me to come in and sign the paperwork because they cannot use scanned documents. Well... It would of been nice to know that when I told you that I was deployed and I was not able to come in. They told me that it wasn't going to be a problem when it obviously was. Frustrated with their service, I started looking of other vehicles at other dealerships in which I purchased one this week remotely. Even though they told me that they cannot used scanned documents either, this mainstream dealership offered to FedEx the paperwork to Saudi. I received it in 4 days and sent it back. Vehicle Purchased. It could of been that simple. Its also unfortunate because this dealership comes recommended by USAA. More
Great experience The buying experience was easy and the staff was very helpful and friendly. We had a dead battery in the 2017 Explorer we purchased and the service de The buying experience was easy and the staff was very helpful and friendly. We had a dead battery in the 2017 Explorer we purchased and the service department replaced it with a new one, no questions asked. More
purchased a used vehicle The experience was fine, its just that all vehicle purchases are very time consuming. Was not informed I was going to be primary on the financing as I The experience was fine, its just that all vehicle purchases are very time consuming. Was not informed I was going to be primary on the financing as I was planning to be co-signer. More
Very satisfied with my visit to your dealership. When I came to Cloniger, I thought I knew which truck I was looking to buy. The first person I met was Robert Folk. He introduced himself and said he When I came to Cloniger, I thought I knew which truck I was looking to buy. The first person I met was Robert Folk. He introduced himself and said he was a salesman. He asked me a series of questions and I realized I was way off the mark. He didn't try to pressure me and his calm demeanor assured me I could be confident that the truck I would purchase would meet my requirements. I'm certainly satisfied with his help and, of course, the excellent F150 I bought. More