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Clovis Chrysler Dodge Jeep Ram

Clovis, CA

4.2
56 Reviews

395 W Herndon Ave

Clovis, CA

93612

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Showing 56 reviews

June 12, 2023

Even though I bought my Jeep GC from Clovis Jeep in 2013 and have had 100% of all service done since, my recent experience was absolutely terrible and convinced me I am not a customer but a number and victi More

by Ken Testa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy - Service Rep.
Jun 29, 2023 -

Clovis Chrysler Dodge Jeep Ram responded

Ken Testa, Thank you for bringing this to our attention. We’re interested in learning more information about your experience to better understand what happened. Please contact our Service Manager, at km.clovischrysler@gmail.com at your earliest convenience. Thank you for your time and patience.

June 03, 2023

Service was great,however, I had to spend approximately $500 on car rentals for warranty work. Not good as I am not rich. More

by Garry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
May 27, 2023

I will not return to this dealership! The service tec never called or texted me to give me updates. Mycar was kept one day short of a week with no rental even offered. I had to go to th More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 05, 2023 -

Clovis Chrysler Dodge Jeep Ram responded

Thank you for your response, Mary. We understand your frustration and never want any of our customers to have this experience with our dealership. We always aim to provide high-quality communication and service to all of our customers. When convenient, we would love to speak with you directly regarding your experience. Please reach out to km.clovischrysler@gmail.com. Thank you for your time and patience.

Jun 06, 2023 -

Mary responded

I hace already spoke to service manager and the owner of the dealership. My name is Nancy Gray, not Mary

May 22, 2023

Excellent dealer ship, superb service staff, very well organized and friendly. The waiting room is very clean and has fresh coffee, the best dealership I have ever worked with. Thank you More

by dry824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
May 22, 2023

I was told over the phone they would honor my lifetime oil changes through lithia. I got there on day of appointment no one told me anything different, when the work was done then I was told no you owe us More

by Danlusby30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
May 25, 2023 -

Clovis Chrysler Dodge Jeep Ram responded

Dan, Thanks for bringing this to our attention. We're so sorry for the trouble and miscommunication regarding your service appointment. Please know this is never the type of experience we want to provide our customers. At a time that works best, please email our Service Manager, Khalid Mahmoud, at km.clovischrysler@gmail.com. We appreciate your time and business.

February 18, 2023

This is my second Dodge from Clovis. I worked with Curt and Nat. I got a beautiful 2022 Ram loaded for a great price. Curt and Nat are wonderful to work with. More

by Tracy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curt Dudek and Nate Measel
March 10, 2022

well i have been buying cars and using this service department for many years and i can say it's about as good as it gets! You can always get more than just a fair deal on a vehicle purchase When it c More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian F
July 08, 2021

Terrible experience here back in 2017. We went to test drive a vehicle and was met with “Captain Jack”. We went on the test drive, which we explicitly explained is all we were going to do at the time. The More

by Ryan555
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Captain Jack
March 10, 2021

So a few months back I took my 2019 Ram in for oil change and tire rotation. Everything was done in a timely manner and I was on my way. Well three days ago I purchased new tires and a local tire shop. I wen More

by Jeff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason
December 19, 2020

This is a family owned dealership,I have purchased many vehicles from them and always get a fair deal I know what that means as I was a GM in the past of Automdelership. The service Dept is as good as it g More

by dbholden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone
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