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Coachella Valley Volkswagen
Indio, CA
163 Reviews
Welcome to Coachella Valley Volkswagen
At Coachella Valley Volkswagen, our friendly Brand Specialists are dedicated to matching the right vehicle to your preferred driving style. We listen carefully to what you need before recommending an option from our large inventory of new and pre-owned models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 163 reviews
October 11, 2023
Disappointed that my car was not filled with the correct amount of oil Checked it over the weekend and it was short oil. Brought car back in and was told that the reason for this was that the pump stoppe amount of oil Checked it over the weekend and it was short oil. Brought car back in and was told that the reason for this was that the pump stopped working on Friday and therefore they were not able to fill it appropriately. No mention of that when I picked up the car. I should have been told of the situation and told to bring the car back when I picked my car up. Was I told the truth or is the dealership purposely not fill the oil in order to save on oil? More
by PHS1977
Verified CustomerEmployees Worked With
Helpful October 11, 2023
New Management needs to be more accessible and service department needs to be more concerned about the requests of the customer. Would not recommend service center right now...maybe after some "bugs" are department needs to be more concerned about the requests of the customer. Would not recommend service center right now...maybe after some "bugs" are worked out. More
by OKMRSYOUNG
Employees Worked With
October 09, 2023
I totally recommend this dealership! They are all the VERY best. Provided me with great customer service and made sure I was taken care of. They are all the VERY best. Provided me with great customer service and made sure I was taken care of. More
by Mgaeta8809
Employees Worked With
Other Employees :
Silvestre Alvarez
October 08, 2023
Great people, super nice and helpful. Very knowledgeable and easy to deal with purchasing my vehicle Very knowledgeable and easy to deal with purchasing my vehicle More
by mondaymorning37
Employees Worked With
October 04, 2023
Muy buen servicio de parte Jennifer me ayudo completamente con le que nesesitaba muchas gracias por tu ayuda completamente con le que nesesitaba muchas gracias por tu ayuda More
by JOSE.0886
Employees Worked With
October 04, 2023
The customer service in your service department is much improved! Friendly and great communication! Well done! improved! Friendly and great communication! Well done! More
by J-LADAMS
Employees Worked With
October 03, 2023
Professional, good work, and keeping my VW in tip top shape is their goal AND they deliver! shape is their goal AND they deliver! More
by GARY.MCANALLY
October 03, 2023
Responsive to my time and needs. Professional. Location close to my area. Staff is friendly. Professional. Location close to my area. Staff is friendly. More
by LOWRJAMES
October 03, 2023
Jenny service department on her A game great customer service great communication! Definitely turns frowns upside down! Thank you so much for everything! service great communication! Definitely turns frowns upside down! Thank you so much for everything! More
by morenojeanette21
Employees Worked With
