Coachella Valley Volkswagen - Service Center

Always very helpful. Dealership clean and Jennifer listened to my concerns and addressed very professionally Dealership clean and Jennifer listened to my concerns and addressed very professionally More

Because it was going to take longer than what they originally thought they kindly let me have a loan car and kept me informed about the progress. originally thought they kindly let me have a loan car and kept me informed about the progress. More

New Management needs to be more accessible and service department needs to be more concerned about the requests of the customer. Would not recommend service center right now...maybe after some "bugs" are department needs to be more concerned about the requests of the customer. Would not recommend service center right now...maybe after some "bugs" are worked out. More

Disappointed that my car was not filled with the correct amount of oil Checked it over the weekend and it was short oil. Brought car back in and was told that the reason for this was that the pump stoppe amount of oil Checked it over the weekend and it was short oil. Brought car back in and was told that the reason for this was that the pump stopped working on Friday and therefore they were not able to fill it appropriately. No mention of that when I picked up the car. I should have been told of the situation and told to bring the car back when I picked my car up. Was I told the truth or is the dealership purposely not fill the oil in order to save on oil? More

Muy buen servicio de parte Jennifer me ayudo completamente con le que nesesitaba muchas gracias por tu ayuda completamente con le que nesesitaba muchas gracias por tu ayuda More

The customer service in your service department is much improved! Friendly and great communication! Well done! improved! Friendly and great communication! Well done! More

Professional, good work, and keeping my VW in tip top shape is their goal AND they deliver! shape is their goal AND they deliver! More

Responsive to my time and needs. Professional. Location close to my area. Staff is friendly. Professional. Location close to my area. Staff is friendly. More

Jenny service department on her A game great customer service great communication! Definitely turns frowns upside down! Thank you so much for everything! service great communication! Definitely turns frowns upside down! Thank you so much for everything! More

I just did a survey yesterday for you folks yesterday. Setting the clock is always a nice touch. Very nice lady who was new. Nice folks. Setting the clock is always a nice touch. Very nice lady who was new. Nice folks. More