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Coastal Chevrolet Santa Barbara
Santa Barbara, CA
312 Reviews
Welcome to Coastal Chevrolet
Thank you for making your way to Coastal Chevrolet, your certified Chevrolet dealer serving drivers throughout Santa Barbara and the surrounding areas. At our dealership, you’ll find a solid selection of new Chevrolet for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Chevrolet technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Coastal Chevrolet in Santa Barbara today for quality vehicles, a friendly team, and professional service at every step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 312 reviews
December 23, 2025
Yesterday, my Buick was at the dealership for 9 hours for the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in the replacement of the brake pads and spark plugs, due to a loud squeaking noise. When I picked up the vehicle, I was assured that everything was in proper working order and was charged $1,400. On my way home, I immediately noticed that the same noise was still present, exactly as before the “repair.” When I later reviewed the invoice at home, I discovered the following discrepancies: The invoice indicates that only the spark plugs were replaced; The 10% discount coupon I provided was not reflected on the invoice; The invoice states that payment was made in cash, although I always pay by card. I contacted the dealership to report these issues and was instructed to return the following morning. This morning, I was informed that the brake pads had not been replaced because they were supposedly “in good condition,” and that only the brake rotors were resurfaced. This is highly questionable, as brake pads are typically replaced at around 60,000 miles, while my vehicle currently has 90,000 miles. Moreover, brake pad replacement was explicitly requested by me during the initial visit. I was also told that since the vehicle is under warranty, the brake pads would now be replaced. This raises an obvious question: why was this not done during the original 9-hour service visit, when the issue was clearly reported? When I asked why the 10% discount was not shown on the invoice, the manager stated that it had been applied, but that the finance department failed to document it. This raises a serious concern: how can an official invoice be issued with inaccurate or misleading information? I requested that the old brake pads be returned to me. After an additional 4 hours, I picked up the vehicle with the brake pads replaced; however, the old pads were simply thrown into a box, without any explanation. I cannot be certain that these were actually my original pads, although they appeared to be in very poor condition. My question is: who will compensate me for the inconvenience, lost time, unprofessional service, and inaccurate documentation related to this matter? More
by Bety
Employees Worked With
December 20, 2025
I would like to extend my sincere gratitude and recognition to Coastal Chevrolet in Santa Barbara, specifically to Service Manager Paul and Service Advisor Johnny, for providing an exceptional serv recognition to Coastal Chevrolet in Santa Barbara, specifically to Service Manager Paul and Service Advisor Johnny, for providing an exceptional service experience. From start to finish, Paul made the entire process completely smooth and stress-free while addressing the issue with my truck. He was professional, respectful, and genuinely encouraging, taking the time to ensure everything was handled properly and efficiently. His communication and customer care were outstanding. Johnny did an excellent job repairing my vehicle, going the extra step to make sure everything was 100% satisfactory and up to par. His attention to detail and commitment to quality truly stood out. I have been to several Chevrolet and other GM dealerships throughout Southern California, and I can confidently say that I have never experienced the level of customer service that I received at Coastal Chevrolet. Paul and Johnny went above and beyond, setting a standard that is rarely seen. If you’re looking for a dealership that truly values its customers and takes pride in their work, Coastal Chevrolet is the place to go. Highly recommended More
by Alexvasquez248
December 17, 2025
Gabriel was amazing in every way he made the buying process simple and stress free and helped find exactly what would work for me and my Family process simple and stress free and helped find exactly what would work for me and my Family More
by YHUERTA06
Verified CustomerEmployees Worked With
Gabriel Ortiz
December 10, 2025
Johnny made sure that my wait was comfortable and my car was finished when promised. He explained the problem with my air coolant and went the extra mile. was finished when promised. He explained the problem with my air coolant and went the extra mile. More
by ROJASDJ
Employees Worked With
Johnny Lemuz, service advisor
December 07, 2025
The staff at Coastal Chevrolet were very helpful with questions that I had . They were polite and professional. questions that I had . They were polite and professional. More
by GLENN.WHITE
December 01, 2025
Way To Expensive ! !!! Labor Rate To high!!!! Will Not Recommend For Anything!!!! Labor Rate Way To High ! !!! Labor Rate To high!!!! Will Not Recommend For Anything!!!! Labor Rate Way To High ! More
by williamjlaprad43
November 24, 2025
This is the worst dealership in the world. Customer service is horrible. They will damage your car and make it worse if you bring it in for an oil change or break job. They can't be trusted. D Customer service is horrible. They will damage your car and make it worse if you bring it in for an oil change or break job. They can't be trusted. Don't go here you will regret it. More
by Bill
Employees Worked With
November 18, 2025
Very considering to help in any way they can. You never have to worry about not being serviced. You never have to worry about not being serviced. More
by WCATHERLEAN
Employees Worked With
November 03, 2025
Paul did an awesome job with the oil change on my change on my C8! on my C8! More
by scottijohn63
Employees Worked With
November 01, 2025
Dan was very responsive and accomodating and was able to meet mightily busy time schedule. meet mightily busy time schedule. More
by RDSARCHITECTURE
Employees Worked With
