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Coastal Chevrolet Santa Barbara - Service Center
Santa Barbara, CA
200 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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200 Reviews of Coastal Chevrolet Santa Barbara - Service Center
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March 21, 2025
The service staff is great. Drop offs are easy and Coastal sent me an Uber when my truck was done. Drop offs are easy and Coastal sent me an Uber when my truck was done. More
by TNOAKES33
Verified CustomerEmployees Worked With
March 21, 2025
I had a positive experience bringing my vehicle to Coastal Chevrolet Santa Barbara. I received fast and professional assistance. Coastal Chevrolet Santa Barbara. I received fast and professional assistance. More
by SERGEYSALUSCHEV
Employees Worked With
March 16, 2025
Here is my experience: No pressure - and I get to call the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no runnin the shots. I tell my friends when they go to a dealership to wear running shoes. You don’t need that at Coastal. Coastal Chevrolet - the no running shoes dealership. More
by KevinR
March 13, 2025
Jason makes every visit as easy as it should be! Thanks for getting me in and out quickly. Thanks for getting me in and out quickly. More
by HANACEK71
Employees Worked With
March 07, 2025
Fixed vehicle as soon as possible, hassle free, only thing that bothers me a bit is getting this surveys all the time thing that bothers me a bit is getting this surveys all the time More
by ANEVIL
March 04, 2025
I will NEVER go there again. Overcharged and didn’t complete the job. Would NOT recommend. Overcharged and didn’t complete the job. Would NOT recommend. More
by dominicsdad63
March 02, 2025
Clay was very professional and kept me appraised of the status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with status of the repair throughout the process and gave me options in terms of when it suited me best to collect the car. Daniel took them to help with check-in when the service advisers were busy. All in all a personable experience. More
by Tim
March 01, 2025
Thank you for your timely assistance, and Jorge was great. We could use information for future service and a ride, if you have shuttle service? great. We could use information for future service and a ride, if you have shuttle service? More
by SBA
Employees Worked With
February 26, 2025
Very long wait times even if you have an appointment. Longest I’ve waited is 4 hours for a routine maintenance procedure like a tire rotation, even though they said 1 - 1.5 hours. They didn’t even offer Longest I’ve waited is 4 hours for a routine maintenance procedure like a tire rotation, even though they said 1 - 1.5 hours. They didn’t even offer me a car, a ride, Uber, nothing. My last visit, someone called me saying my car was ready to be picked up, but when I got to the dealership, the person at the desk said it wasn’t ready. They had no idea what the status was and the service guy I talked to originally was nowhere to be found, so I had to wait even longer. By then, I had waited 3.5 hours. When my car was ready, they didn’t park it in front like I noticed they did with other people’s flashier cars, they literally told me to go find it. I had to walk through their lot full of cars to find it. When I found it, it was parked way too close to someone’s truck, I could barely get inside. It would’ve taken someone 5 seconds to park it in front. Bunnin wasn’t this bad at all. Very long wait times, lack of communication, and just the absolute bare minimum of customer service. They’ll still take your money, though. Maybe it’s because I drive a simple EV and not an expensive Camaro, so they can’t charge me as much. Give your business to the Rio Vista dealership in Buellton instead. More
by JustSomeGuy
Employees Worked With
Not gonna name names
February 12, 2025
Daniel Ybarra is highly professional, Helpful, and consistently goes above and beyond to assist us. consistently goes above and beyond to assist us. More
by DCARMONA
Employees Worked With
Other Employees :
Marissa Huerta
