Coastal Hyundai

Called for service and after ringing about ten times I got a recording that said, "GOODBYE". I immediately called back hardly believing my ears and once again asked the operator for service. Same thing got a recording that said, "GOODBYE". I immediately called back hardly believing my ears and once again asked the operator for service. Same thing - "GOODBYE". I called back again and explained what happened to the operator and asked for the manager. She stated that there was no manager at the store as he was at their other location, Cocoa Hyundai, and that service was simply too busy to answer. I was re-explaining the situation that had just happened to me when she hung up on me mid sentence. I called Cocoa Hyundai and was immediately put on hold without getting a word out. After on hold for three minutes I called back and asked for Sean Sanger while she was telling me to hold. I guess I surprised her because she stopped talking and asked, "what"? I again asked for Sanger as their website listed him as a partner, but after about fifteen rings I received the answering machine for the receptionist. I left a message but guess what? No one called me back. So I guess both of the Hyundai stealerships in Brevard County are owned by the same people, and this is their idea of customer service. Well I'm done with Hyundai for good - back to Toyota and Honda. You can't say that you weren't warned. More

Total ripoff dealership. Received a quote online, then had the salesman, Brandon Poore tell me that was wrong and adds on another $5k to the price for market availability. B Received a quote online, then had the salesman, Brandon Poore tell me that was wrong and adds on another $5k to the price for market availability. Brandon then tells me that it is not bad business to charge over sticker. Do yourself a favor and find another Hyundai dealership I would never shop at ANY Coastal dealership and tell everyone I know to do the same. More

My 2006 Hyundai Accent wont start. Phoned Melbourne dealership who informed me that I must organise a breakdown and have vehicle towed in. Cant you people show some initiative and ge Phoned Melbourne dealership who informed me that I must organise a breakdown and have vehicle towed in. Cant you people show some initiative and get me a tow? Obviously too much work for you! You cant complain about the service,there is none! I got a mobile mechanic to come and change out crankshaft sensor and starts great now. Your customer service is poor to say the least,please dont overwork. More

Six times in three years getting the AC “fixed” and the sixth time, the extended warranty has conveniently ran out. I bought a used 2014 Hyundai Santa Fe in 2018, and in 2019 I brought my vehicle to get th sixth time, the extended warranty has conveniently ran out. I bought a used 2014 Hyundai Santa Fe in 2018, and in 2019 I brought my vehicle to get the AC repaired. They want me to pay for the repair (a new AC compressor) that should have been fixed three years ago, when they “replaced” the AC compressor the first time. My vehicle has been at their dealership for almost a month. They gave me a number to customer service, whom told me not to pick up or pay for the repair until they get more information. I spoke with my case manager one time over the phone, when she called me a few days later. My phone number was also conveniently changed to a number I’ve never heard, and I haven’t heard anything since. I called one time and was told that the dealership told them that the vehicle was already picked up, instead of responding to the questions that the case manager asked them. Which started the delaying process in anything getting resolved. I also asked for a rental, and was provided one before I was told that the warranty expired. I called twice, two different days to change my phone number to the correct number. I also called a third time, to make sure it was changed. I am not picking up my vehicle until this is resolved. Disgusting treatment of this single mom. More

As always,Willie is right there to go the extra mile. Great timely, friendly service. Great timely, friendly service. More

No problem with the service, tried to work out a new deal with them,they wanted it there way only, no deal deal with them,they wanted it there way only, no deal More

Palisade in for replacemnet of defective leather and foam seat bolster. No loaner available waited three and a half hours..plus my 40 minutes of driveing. Asked if the Palisade would be sent out for this w seat bolster. No loaner available waited three and a half hours..plus my 40 minutes of driveing. Asked if the Palisade would be sent out for this work. I was assured capable employee fronm within would do a fine job. WRONG! The seat is a disgrace wrinkles,dips etc. Looked much better prior to the work. Waste of my time and aggravation. Told to return in couple of weeks if condition does not improve. More

Carlos did an amazing job. He listened, wasn’t pushy and very polite. I will definitely send buyers his way. very polite. I will definitely send buyers his way. More

Great experience. Purchased a vehicle from Angelo at Coastal Hyundai a couple months back and it’s been a great experience still to this day. Hope everyone can enjoy an experience like mine! Coastal Hyundai a couple months back and it’s been a great experience still to this day. Hope everyone can enjoy an experience like mine! More

SIL tried to purchase 2022 Palisade. Arrogant Coastal Salesman wouldn't honor advertised price. SIL went to another county. Purchased 2022 Paliside at advertised price. Salesman wouldn't honor advertised price. SIL went to another county. Purchased 2022 Paliside at advertised price. More