Coastal Volkswagen

I have had a very enjoyable experience dealing with Coastal VW. This is the 2nd vehicle I purchased from them and I was treated very well by their sales staff and I have used the service department for Coastal VW. This is the 2nd vehicle I purchased from them and I was treated very well by their sales staff and I have used the service department for most of my service needs and they are great also. More

I came in and Ron helped me. He was such a great guy and knew a lot about the car. It was such an easy and smooth process. Would recommend coastal, especially Ron to a family member or friend! knew a lot about the car. It was such an easy and smooth process. Would recommend coastal, especially Ron to a family member or friend! More

Online salesman failed to let me know which location the vehicle I was looking at was located, ended up going to wrong location on day of my appointment and had to reschedule for another day. vehicle I was looking at was located, ended up going to wrong location on day of my appointment and had to reschedule for another day. More

Pleasant experience from the first phone call, all the way through price negotiation and financing. They were the last dealership I visited when trying to track down a specific color/trim combination, so way through price negotiation and financing. They were the last dealership I visited when trying to track down a specific color/trim combination, so I already had a good sense of where the pricing should fall. Their initial offer was competitive, but I showed paperwork for the best offer I had received so far, and they beat it within two minutes (no extended waiting while the "manager in the back" decided). I worked with Chris Ryan from start to finish. He was incredibly responsive throughout the entire process, including my initial email inquiries, phone calls, and ultimately staying on top of my insurance company when they had issues sending over the necessary paperwork. David Spellman in financing was also a pleasure to work with. I always dread those conversations because they try to sell you on everything. David simply presented the options and pricing, but totally respected my wish to decline all extras - preferring to do some research on my own before deciding. I've had a number of car buying experiences in my lifetime, and this was by far the best. I've already been back once for an inspection at the service department and even purchased a new trunk mat through the parts department (and their price was better than amazon!). I definitely plan to keep up the relationship with Coastal, and I love my new Tiguan! More

Salesman Ron was no pressure sales approach was a breath of fresh air compared to past experience buying cars at other dealers. I also traded my truck which I did not plan on doing. of fresh air compared to past experience buying cars at other dealers. I also traded my truck which I did not plan on doing. More

I have been a customer of Coastal since Jan 2010 and have bought b6 cars in that time. Staff is very respectful, sincere, professional and go by the moto 'The customer is always right!" Service is OVER T bought b6 cars in that time. Staff is very respectful, sincere, professional and go by the moto 'The customer is always right!" Service is OVER THE TOP! Appt scheduling is easy! Ryan Getzinger is a TRUE professional! An emergency repair or service...he makes it happen! he communicates well, ensures work is completed or notifies us if there is another issue we did not know of and is always ensuring our total satisfaction. In short, the dealership will keep our business, but it is Ryan who has us committed to Coastal. Thank you Ryan for the great as always service/repair on our 2019 Tiguan! Tony and Colleen Lacina More

This dealership is very easy to schedule with and work with! I will continue to use this dealership as long as I can. Great service with! I will continue to use this dealership as long as I can. Great service More

Good communication w sales team over text Minimal time Good communication w sales team over text Minimal time spent at the dealership waiting Quick and easy to test drive Clean and prepared car at pi Good communication w sales team over text Minimal time spent at the dealership waiting Quick and easy to test drive Clean and prepared car at pickup More

Our experience at Coastal was excellent. Richard worked quick, efficient and was very polite. Buying a car is usually a task I dread, Richard made the experience very easy. quick, efficient and was very polite. Buying a car is usually a task I dread, Richard made the experience very easy. More

Actually, it was a pleasant experience. Especially where buying a car can be a very stressful endeavor... Lance Ward did a great job talking to my daughter and I. buying a car can be a very stressful endeavor... Lance Ward did a great job talking to my daughter and I. More