
Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I had a great experience, everyone was friendly. The process was quick and easy, I never felt pressured. I would recommend Coastal to my friends and family. process was quick and easy, I never felt pressured. I would recommend Coastal to my friends and family. More
I was pleased with the results of my visit. I wish I hadn’t had to make so many trips before. I appreciate all that was done. The help was very courteous and helpful. Thank you for trying to resolve the hadn’t had to make so many trips before. I appreciate all that was done. The help was very courteous and helpful. Thank you for trying to resolve the problem.I will continue to resolve the problem.q More
Excellent. Everything was fixed and more. Very helpful personnel. Work was completed in a timely fashion and couldn't have been happier with the experience. personnel. Work was completed in a timely fashion and couldn't have been happier with the experience. More
Very comfortable dealership- Everyone is very helpful 🌟 I have all my car work done here. Even with Covid the wait was pleasant ~I recommend this dealership 🌟 I have all my car work done here. Even with Covid the wait was pleasant ~I recommend this dealership 🌟 More
Coastal had a Great service center. Patient and calm as well as knowledgeable. I’ve been to other VW dealerships but this is the one I trust, well as knowledgeable. I’ve been to other VW dealerships but this is the one I trust, More
After buying a new Atlas we found that it didn’t have a garage door opener we decided to purchase the new mirror with Home-link garage door opener and have it installed for about $400. When completed we we garage door opener we decided to purchase the new mirror with Home-link garage door opener and have it installed for about $400. When completed we were handed a bill for over $500. We inquired and were told it was a mistake. The second bill was still higher than the estimate. The estimate was shown to service who again adjusted the bill. We also have been having an issue with a slight vibration on the highway. The first time it was brought in service stated it was air pressure, which did not fix it. The second time service stated they rebalanced the tires. We were also told that it may be flat spots from the car sitting. Hoping the issue is resolved. More
I was very happy with the price even if I needed to schedule a week in advance. Everyone was helpful and friendly. I think next time I would like to use the courtesy vehicle. Very happy,car runs great. schedule a week in advance. Everyone was helpful and friendly. I think next time I would like to use the courtesy vehicle. Very happy,car runs great. More
It was difficult to get sales staff to call me back when I first reached out to discuss my desire to buy a new Atlas. Once I told them the vehicle I wanted, weeks went by with no follow up. I finally went I first reached out to discuss my desire to buy a new Atlas. Once I told them the vehicle I wanted, weeks went by with no follow up. I finally went into the dealership and met Ron Novin and he was very helpful. It took too many people and too long to get to the right sales person. Only other concern was we purchased the Zurich protection plan when I finalized the purchase. When we came back two weeks later to pick up the vehicle, only because I asked, we learned it had not been applied to our cars exterior and interior. Very frustrating to think we paid for it and almost left without it being completed. More