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Coastal Volkswagen

Hanover, MA

4.6
1,537 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,537 reviews

October 29, 2020

They did an amazing job, they kept in constant communication and my car was in great condition when it was returned to me. Thank you very much for the time spent on my car! More

by mbodon02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 29, 2020

Ryan Getzinger handled the service and a recall procedure of our Atlas. Very professional and courteous, and is a great example of how customer service should be done. Thank you! More

by Geir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 27, 2020

I came in for a minor recall issue, plus I got an inspection sticker. Process was professional and effortless. Ryan is a credit to Coastal. More

by RJD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 27, 2020

Waited over 90min for oil change and tire rotation. Had 7:30am appointment and told them I was waiting to drive to work. After an hour, I could see my vehicle sitting there with no activity, so I returned More

by thos19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Getzinger
October 26, 2020

I brought my Atlas in for a suspension noise. The Service Department found the problem and corrected it. They were very courteous and thanks goes to Ryan Getzinger and the entire Service Department. More

by MCMANUS513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 26, 2020

The team at Coastal VW is exceptional. It's obvious that the culture of professionalism, friendliness and customer service flows from ownership right to the sales staff, the finance department and service. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kittredge, Kristen Walker, John Wyman, David Spellman
October 25, 2020

Your service people solved a significant problem in my car with great speed and kind help. I have told several people that if service for a VW is needed, Coastal is the place to go. More

by krskinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 24, 2020

Chris Ryan was excellent! We were able to come to an agreement very quickly even though the car I wanted had not arrived at the dealership yet. I appreciated that they offered a great deal the first ti More

by Carol P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2020

Excellent, courteous service. I trust the service department to tell me what I need and only what I need. Ryan is knowledgeable and always treats me well. He also tries to find some kind of discount More

by dadsafety
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
October 22, 2020

K2 made the sale happen, He provided me w/information that facilitated the sale. He was pleasantly persistent and sale the sale through to completion. More

by shelzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Lipomi, Ryan Getzinger
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