
Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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They did an amazing job, they kept in constant communication and my car was in great condition when it was returned to me. Thank you very much for the time spent on my car! communication and my car was in great condition when it was returned to me. Thank you very much for the time spent on my car! More
Ryan Getzinger handled the service and a recall procedure of our Atlas. Very professional and courteous, and is a great example of how customer service should be done. Thank you! of our Atlas. Very professional and courteous, and is a great example of how customer service should be done. Thank you! More
Waited over 90min for oil change and tire rotation. Had 7:30am appointment and told them I was waiting to drive to work. After an hour, I could see my vehicle sitting there with no activity, so I returned 7:30am appointment and told them I was waiting to drive to work. After an hour, I could see my vehicle sitting there with no activity, so I returned to the service desk to ask. Was told they were "finishing up". Another 30min later, I got my car back and checked out. More
I brought my Atlas in for a suspension noise. The Service Department found the problem and corrected it. They were very courteous and thanks goes to Ryan Getzinger and the entire Service Department. Department found the problem and corrected it. They were very courteous and thanks goes to Ryan Getzinger and the entire Service Department. More
The team at Coastal VW is exceptional. It's obvious that the culture of professionalism, friendliness and customer service flows from ownership right to the sales staff, the finance department and service. the culture of professionalism, friendliness and customer service flows from ownership right to the sales staff, the finance department and service. I had a lease that was ending and they worked with me to help finance my lease buyout so that when their new ID.4 EV came available, I would be in a position to trade in my car and do a new lease for the EV. More
Your service people solved a significant problem in my car with great speed and kind help. I have told several people that if service for a VW is needed, Coastal is the place to go. car with great speed and kind help. I have told several people that if service for a VW is needed, Coastal is the place to go. More
Chris Ryan was excellent! We were able to come to an agreement very quickly even though the car I wanted had not arrived at the dealership yet. I appreciated that they offered a great deal the first ti agreement very quickly even though the car I wanted had not arrived at the dealership yet. I appreciated that they offered a great deal the first time around without a lot of haggling. The only reason I didn't give 5 stars was because of the limit placed on the additional cash to lower the loan amount. That was a surprise to me when picking up the vehicle. More
Excellent, courteous service. I trust the service department to tell me what I need and only what I need. Ryan is knowledgeable and always treats me well. He also tries to find some kind of discount department to tell me what I need and only what I need. Ryan is knowledgeable and always treats me well. He also tries to find some kind of discount for me, which is truly appreciated. More
K2 made the sale happen, He provided me w/information that facilitated the sale. He was pleasantly persistent and sale the sale through to completion. that facilitated the sale. He was pleasantly persistent and sale the sale through to completion. More