Coastal Volkswagen

Great service, both at the Hanover and Cohasett sites. Lance was great. Excellent customer service overall. Very happy with our purchase. Keep up the great work! Lance was great. Excellent customer service overall. Very happy with our purchase. Keep up the great work! More

Overall very positive experience. Salesman communicated well and took steps to facilitate securing my vehicle from out of state. Will continue with service going forward. well and took steps to facilitate securing my vehicle from out of state. Will continue with service going forward. More

My appt for my car was scheduled for 8:30 am Sat. morning and it was taken in as scheduled. Work was completed in 1 .5 hours. and it was taken in as scheduled. Work was completed in 1 .5 hours. More

I had a positive follow-up experience after a rocky start. Kevin (Mngr) and Ryan were exceptional to deal with. They were patient, pleasant and knowledgeable. start. Kevin (Mngr) and Ryan were exceptional to deal with. They were patient, pleasant and knowledgeable. More

Your dealership has fantastic customer service in the Service Department. The staff is friendly and alway courteous the couple of times I've brought my son and my car in. Service Department. The staff is friendly and alway courteous the couple of times I've brought my son and my car in. More

The Dealership was GREAT! I came in for a 30K Service and found that I needed brakes and they fit me in and got the job done. and found that I needed brakes and they fit me in and got the job done. More

Good service crew. Performed 40k service quickly. Only issue was I asked multiple times to not to rotate tires and it was written on the order but they still rotated the tires. issue was I asked multiple times to not to rotate tires and it was written on the order but they still rotated the tires. More

Hands down the best dealership I've ever worked with, sales to service. I love my car, I paid a fair price, the follow through on any repairs, warrantied or not, has been outstanding. sales to service. I love my car, I paid a fair price, the follow through on any repairs, warrantied or not, has been outstanding. More

I had a pleasant experience when I purchased the car with John Wyman and Chris Ryan. No pressure with exceptional knowledge of my model and a desire to get me into that car. I had been there previously with John Wyman and Chris Ryan. No pressure with exceptional knowledge of my model and a desire to get me into that car. I had been there previously with a minor problem and it was handled in a timely and professional manner. I visited with John and Chris while waiting for the car because they are personable and friendly and my purchase didn't end those interactions. For my most recent service I was taken aback by the cost of my oil change, but during my interaction with Jon he reminded me that I have two free oil changes based on miles accrued and as part of my purchase. I couldn't have been more grateful that he looked it up for me. I had a female service advisor, I forget her name, but she was pleasant and professional. Also, while I waited outside Chris sought me out and we caught up on the status of my car and personal topics. When the mechanic brought my car out I spoke with him briefly about the car. He was a pleasure to talk to because he had a lot of enthusiasm with my model and I asked him a few questions about the car itself which he was very informative with other tips. I do not know his name either. This is how a dealer should be. I have recommended this dealer to others who are in the market for a car. More

Great service on my vehicle. I will definitely recommend the Service Department to any VW owners. My car is running like new after getting the tune up they suggested. the Service Department to any VW owners. My car is running like new after getting the tune up they suggested. More