Coastal Volkswagen

This was the easiest car buying experience I have ever had. Chris was professional, knowledgeable and super easy to work with. I would recommend Coastal VW to anyone. had. Chris was professional, knowledgeable and super easy to work with. I would recommend Coastal VW to anyone. More

Very Pleasant service rep at the desk. Took care of my care in a fair amount of time. the worst experience is filling out this care in a fair amount of time. the worst experience is filling out this More

The service team is always wonderful! I was in and out much faster than I expected, and they didn’t charge me an arm and a leg for new breaks. I never take my VW anywhere else. much faster than I expected, and they didn’t charge me an arm and a leg for new breaks. I never take my VW anywhere else. More

The customer service at Coastal was so welcoming. I felt comfortable from the second I walked in. The staff was so helpful and answered all of my questions with obvious in-depth knowledge. They were very pa comfortable from the second I walked in. The staff was so helpful and answered all of my questions with obvious in-depth knowledge. They were very patient and worked diligently with me to find the perfect car within my price range. I was very impressed with Coastal and will be recommending them to anyone looking for a smooth car buying/leasing experience with outstanding customer service! More

This was a recall on my TDI. The work was done on time and I have no complaints. The miles per gallon so far seems good! and I have no complaints. The miles per gallon so far seems good! More

Excellent car buying experience! We had never purchased from a dealership before, and had horrible service with a prior dealership we visited, so we came in a bit apprehensive. All the employees we interac from a dealership before, and had horrible service with a prior dealership we visited, so we came in a bit apprehensive. All the employees we interacted with were great, though. Evan was an absolute pleasure to work with. He provided us with the financing options (no gimmicks or changes from the prices online), and we did not feel any pressure to commit. We did commit though, and could not have been happier with the customer service throughout the whole process. We never felt pressured to upgrade anything, buy extras, etc. It was all straightforward and clearly customer-focused. I highly recommend Evan and the team at Coastal VW! More

I went in knowing what the problem was- hood latch not working. Was then told they need to do a (whatever )point inspection to diagnose the problem?? So I paid for the inspection and then the repaire I working. Was then told they need to do a (whatever )point inspection to diagnose the problem?? So I paid for the inspection and then the repaire I explained needed to be done. Then I left with a huge estimate for things to be fixed. Just felt like so much upselling!! The customer service person was very polite and professional, just felt like Coastal was pushing sales. More

overall the experience was good.The car is nice and overall the experience was good. The car is nice and clean - sales person was ok but very busy. I was surprised that we did not get a final walkthro overall the experience was good. The car is nice and clean - sales person was ok but very busy. I was surprised that we did not get a final walkthrough of the paperwork, the Volkwagen Certified process and how we get engaged with that. I also was disappointed we did not get the registration in time and my daughter got pulled over and plates confiscated in NH for unregistered vehicle. You would think that there would be some sort of 'I just bought this car' to tie to the registration transition process. More

This was our second purchase with Coastal and we can not say enough about the customer service we received. Your sales representative Chris Ryan was a pleasure to work with. He was always professional and p say enough about the customer service we received. Your sales representative Chris Ryan was a pleasure to work with. He was always professional and provided the answers for the many question we had about the right purchase for us. We would highly recommend Coastal Volkswagon to whoever might consider purchasing a new or used car. We love our new Tiguan. Thanks. George and Sharon Mather More

So Easy to work with all the folks at Coastal Volkswagen. Leased a new Atlas, all service and paperwork was ready before I picked up the new car. Leased a new Atlas, all service and paperwork was ready before I picked up the new car. More