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Coastal Volkswagen
Hanover, MA
1,533 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,533 reviews
August 09, 2020
Staff were considerate, helpful, knowledgeable and efficient. The service was performed within a convenient time frame and the waiting room was neat clean and comfortable. All in all I am very satisfi efficient. The service was performed within a convenient time frame and the waiting room was neat clean and comfortable. All in all I am very satisfied More
by gm9815
Verified CustomerEmployees Worked With
Ryan Getzinger, Danielle Crowley
August 08, 2020
Bought a 2020 Tiguan from Coastal Volkswagen and could not have been happier with with whole experience. Highly recommend to anyone looking for a VW! not have been happier with with whole experience. Highly recommend to anyone looking for a VW! More
by MARKD20000
August 07, 2020
Specifically the Service Department is excellent - Great service, took great care with my vehicle and maintained quarantine safety parameters at all times. However, once the sale was complete my queri Great service, took great care with my vehicle and maintained quarantine safety parameters at all times. However, once the sale was complete my queries went unanswered. Took 7 weeks to get assistance with getting the information for my loan and even then, was told to call VW Credit myself. Once the sale was complete there was no "customer service" This was a big purchase for me and have been disappointed with the service after sale. More
by cheznous42
Employees Worked With
Kris Lipomi, Amanda Cruz
August 07, 2020
Great Experience at Coastal Volkswagen Richard Grant is very professional and offered me a very great service. I would recommend Coastal VW and Richard to you if you wanna purchase a new or Richard Grant is very professional and offered me a very great service. I would recommend Coastal VW and Richard to you if you wanna purchase a new or used VW. More
by Zihao
Employees Worked With
Richard Grant
August 06, 2020
Efficient and timely Great Service, they explain what is needed. They treat you with respect. They were adhering to the Quarantine parameters. I can't add words, that Great Service, they explain what is needed. They treat you with respect. They were adhering to the Quarantine parameters. I can't add words, that aren't there. More
by deborahdines
Employees Worked With
Ryan Getzinger
August 04, 2020
20K Mile Service Even during a pandemic, Coastal Volkswagen gets the job done in a timely manner. They were polite and accommodating. I will continue to get my car ser Even during a pandemic, Coastal Volkswagen gets the job done in a timely manner. They were polite and accommodating. I will continue to get my car serviced there because I am always satisfied with their work and prices. Highly recommend! More
by vmidili
Employees Worked With
Ryan Getzinger
August 04, 2020
I’ve purchased many Volkswagen automobiles from this dealership and I have no complaints. Danielle was a great Service Advisor! I am completely satisfied with dealership dealership and I have no complaints. Danielle was a great Service Advisor! I am completely satisfied with dealership More
by jaka658480
Employees Worked With
Other Employees :
Megan Coyne, Amanda Cruz, Danielle Crowley, John Wyman
August 04, 2020
I went to have my SUV serviced at Coastal VW with a strange issue. Instead of telling me there was no problem, they kept investigating until they were able to reproduce my issue and acknowledge it. Ive strange issue. Instead of telling me there was no problem, they kept investigating until they were able to reproduce my issue and acknowledge it. Ive always had this level of attention with Coastal VW and I’ll keep returning because of it More
by tom
Employees Worked With
Ryan Getzinger
August 03, 2020
Yearly oil change done in timely manner. We were told the car would be ready in 1 1/2 hours and it was. Service staff was polite and very helpful. car would be ready in 1 1/2 hours and it was. Service staff was polite and very helpful. More
by pishaa
Employees Worked With
Ryan Getzinger, Danielle Crowley
August 01, 2020
Great The service is very professional. I recommend to reduce the number of words. Some clients don't have enough time to do this and this is going to b The service is very professional. I recommend to reduce the number of words. Some clients don't have enough time to do this and this is going to be the last time i will do More
by ADAULERIO
Employees Worked With
I can't remember
