Coastal Volkswagen

As a first time buyer, I figured buying a car would be difficult. Boy was I wrong. Evan and Amanda made buying my 2014 Jetta a breeze. If you want a Volkswagen, go to Coastal. difficult. Boy was I wrong. Evan and Amanda made buying my 2014 Jetta a breeze. If you want a Volkswagen, go to Coastal. More

Chris did a great job from beginning to end. Even after the sale was complete he stayed in touch making sure we had everything we needed to complete the transition. the sale was complete he stayed in touch making sure we had everything we needed to complete the transition. More

I have been a long time Coastal customer. Excellent sales and service people who go out of their way to make sure I am satisfied. and service people who go out of their way to make sure I am satisfied. More

always excellent service I had an issue with the DEF system in My 2015 VW Passat. I went to fill the windshield wiper fluid and there was some white crystalized fluid leaking I had an issue with the DEF system in My 2015 VW Passat. I went to fill the windshield wiper fluid and there was some white crystalized fluid leaking towards the rear of the motor. It made a mess and was really exacerbated by the belts slinging the mess everywhere. The dealership was closed as it was Sunday night and this was not a good situation. I called VW roadside assistance and I hope i never have to depend on them! Ryan and the Service team at Coastal to the rescue with a free loaner, and they got my wife in the loaner and out quickly so her Monday was not a disaster. When we got the car back I opened the hood to check the detail of the workmanship and it was spot on. Under the hood was spotless and i cannot say enough about these guys...Thank You More

time wasting they will drag you in circles and take your money did not listen to half my requests gave me a dirty car at the end, still has bugs in the lights ba they will drag you in circles and take your money did not listen to half my requests gave me a dirty car at the end, still has bugs in the lights bays they left a used dental floss in the cupholder i have emailed a few times and the sales departments has not returned my emails or followed up on requests. More

The sales team in Cohasset were great! Rich Grant was very professional and I had a great car buying experience!! I have a lot of appreciation for great service in a time that businesses have to operate very professional and I had a great car buying experience!! I have a lot of appreciation for great service in a time that businesses have to operate with restrictions, possibly less staff. Thank you More

I was extremely pleased with my recent visit. Safety precautions were in place for COVID protection. The service department personnel were very friendly and accommodating. precautions were in place for COVID protection. The service department personnel were very friendly and accommodating. More

Ron novin was my sales men he handled everything professionally and in a timely fashion recommend buying from coastal Volkswagen everyone was very friendly and Ron was always there to answer my ques professionally and in a timely fashion recommend buying from coastal Volkswagen everyone was very friendly and Ron was always there to answer my questions More

Every aspect of my experience was exemplary. I have owned 27 cars over my 80 years and dealing with Coastal was totally devoid of any BS. I compare the quality of my Jetta to that of my $50,000 Corvette. Kee 27 cars over my 80 years and dealing with Coastal was totally devoid of any BS. I compare the quality of my Jetta to that of my $50,000 Corvette. Keep up the great work. Amen More

Excellent Service & Sales teams I bought my 2012 VW Touareg TDI from Coastal this past October 2019. I previously used Coastal for all of my service needs for my 2011 VW Jetta Sportw I bought my 2012 VW Touareg TDI from Coastal this past October 2019. I previously used Coastal for all of my service needs for my 2011 VW Jetta Sportwagen TDI. Most recently my Touareg was down due to a failed fuel pump, for which Volkswagen of America could not source the parts due to COVID for several months. The Coastal team went above and beyond to take care of me and my family while the vehicle was out of service, and while repairing the vehicle once parts came in. Both Kevin (Service Manager) and Andrew (Service Advisor) were completely understanding of my situation, kept me informed every step of the way, and made sure to address every concern I had about the vehicle. I had my Touareg serviced at a dealer 10 miles closer prior to COVID and had a terrible experience. In fact,, this other dealership told me I needed new brakes to the tune of $1k for the front. I brought the Touareg to Coastal, they put it up on the lift and showed me that I did not yet need new brakes as they were still within specifications. I obtained a price quote from Coastal which was several hundred dollars cheaper and will be having them replace them in the future. I highly recommend Coastal VW if you are serious about properly maintaining your vehicle and want an honest, pleasant, and efficient service department to work with. More