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Coastal Volkswagen

Hanover, MA

4.6
1,537 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,537 reviews

August 18, 2019

Amazing dealership Went in with questions because totaled my last car which I bought from them. I dealt with Chris ryan. He’s a great guy answered all my questions and g More

by Pathink40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Coastal Volkswagen responded

We are happy to hear that you choose us for a second time and that Chris was able to help you throughout the process. Thank you for taking the time to leave us a 5 star review and we hope to see you again!

August 15, 2019

Amazing Experience Thanks to Richard! My car buying experience with Richard was nothing short of exceptional. This was my first lease in my name and Richard was extremely knowledgeable in More

by mmarra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Grant
Aug 30, 2019 -

Coastal Volkswagen responded

Congratulations on your new lease! We are excited to hear that Richard was able to provide such amazing customer service and answer all your questions/concerns. Thank you for your future recommendations and we hope to see you again!

August 14, 2019

Amazing Service! Evan Chochrek is Amazing! From start to finish with this lease process, his support was flawless! Evan was knowledgeable, professional, and attentive More

by Love My New VW Tiguan!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Barr
Aug 30, 2019 -

Coastal Volkswagen responded

Congrats on your new Tiguan! We think Evan, Joe and Melissa are all great assets to our team and we are glad that you think so too! We wish you miles of smiles in your new Tiguan!

August 13, 2019

Very good experience Compared to other car buying experience I've had, Coastal was great. The were quick to address any questions or concerns and went out of their way to More

by cgutner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kamieneski, Matt Smith
Aug 30, 2019 -

Coastal Volkswagen responded

We are very proud to have earned your 5 star review! We hope you are enjoying your new vehicle and hope to see you back!

August 13, 2019

Great people working there This is my second VW. I've had great experiences with everyone I've met and spoken with. Danielle is who we speak with the most now because of service More

by kmfmike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Nick Caviasca, Danielle Crowley
Aug 30, 2019 -

Coastal Volkswagen responded

Thank you for taking the time to give us a 5 Star review! We are lucky to have you as a loyal VW customer! We will see you at your next service appointment!

August 09, 2019

Great Experience! This is my second time around with Evan, and he is a pleasure to do with. No pressure, but he sharpens his pencil when it's time to get a deal done. More

by marke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Kamieneski
Aug 10, 2019 -

Coastal Volkswagen responded

Hi Marke, thank you for not only leaving us a great review but for choosing us and Evan for a second time! We are very lucky to have loyal customers like you! Hope to see you again!

August 09, 2019

Let's make a deal... Then we won't honor IT!? A deal was agreed to then the dealership denied any deal ... resulting in a $1200. Additional expense. We would have gone to another dealer with a bet More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Letorney
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2019

Quick and accommodating. We had picked up our new car on Sunday, the service department was not open, but our salesperson wanted us to have the full new car experience. We had More

by SHORECRET31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get the names of service technicians , Kris Lipomi, Amanda Cruz
Aug 30, 2019 -

Coastal Volkswagen responded

Thank you for sharing your experience with us. We are very happy to hear that Kris was able to help you come up with a solution to your problem! If you have any other questions or concerns feel free to reach out!

August 08, 2019

Painless Auto Purchase Honestly, working with Joe and Coastal was a pleasure. Most of my car purchases have been a very stressful experience but this one was anything but th More

by tgutner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2019 -

Coastal Volkswagen responded

Hi Todd, We are glad that we were able to earn your 5-Star review! Joe and the Coastal team are proud to hear that they made your experience better than your previous ones! Wishing you miles of smiles and hope to do business with you again!

August 07, 2019

oil change As always, Coastal VW's service team was lovely. Nick was personable, informative and friendly. The service was completed in a very timely manor. More

by LWF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Caviasca
Aug 10, 2019 -

Coastal Volkswagen responded

Thank you for choosing us to service your car and leaving us a 5-star review! The Coastal team is very happy to hear that you had a great experience with Nick and we look forward to seeing you again!

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