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Coastal Volkswagen

Hanover, MA

4.6
1,537 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,537 reviews

July 22, 2019

Check engine repair service I had to take my TDI to them 3 times before the issue was fixed. However, the check engine code was ambiguous and did not seem to have a straight forw More

by Brian Gagnon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Nick Caviasca, Danielle Crowley
Aug 10, 2019 -

Coastal Volkswagen responded

Brian, thank you for sharing your experience with us. We think Danielle and the service department are amazing and we are glad to hear that they were able to help you and answer all your questions/concerns. We are lucky to have you as a customer and we hope to see you again.

July 11, 2019

So happy with my new (used) car!! I had a great experience when purchasing my VW, Mathew did a great job! And I’m super happy he was my car salesmen and gave me a great first experienc More

by Amandajane123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Cruz, Matt Smith
Aug 10, 2019 -

Coastal Volkswagen responded

Hi Amanda, Thank you for your review. Customer service is our number one priority and I'm pleased to read that Matt and Amanda proved this to you throughout your purchasing experience. We look forward to seeing you again and hope you enjoy your new car!

July 10, 2019

excellent sales and service ! I purchased my 2018 Atlas about a year and a half ago. Evan was the salesperson who helped us. Yet he was the least “car salesman” ever. There was no More

by Lizplymouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2019 -

Coastal Volkswagen responded

Liz, thank you for your 5-star review! It's wonderful to read about your recent service and sales experiences! Your kind words about our VW family are much appreciated. We love to know we provided great customer service. We look forward to seeing you again soon!

July 04, 2019

2019 Volkswagen Tiguan Our experience with Coastal VW was effortless and painless thanks to Matt Smith. He is a true professional and knowledgeable salesman with no pressure More

by mhowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kamieneski, Matt Smith
Aug 10, 2019 -

Coastal Volkswagen responded

mhowell, Thank you for taking the time to share your experience. We appreciate your business and your compliments to Matt. I'm happy to know that you were provided with the 5-star service that you deserve and we look forward to your next visit.

July 03, 2019

Easy to deal with Went into Coastal VW looking to test drive an Atlas, didn’t know much about the car before my visit. Richard was a great help, found a specific vehic More

by Edbo77
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Coyne, Shawn Kamieneski, Amanda Cruz, Richard Grant
Aug 10, 2019 -

Coastal Volkswagen responded

Hello, I will pass this glowing review on to Richard. He's a vauled empolyee and a great person. I'm very pleased to hear you enjoyed working with him and I'm glad everything went so well during your recent purchase. Enjoy your new Atlas, we look forward to seeing you again soon and thank you for your business!

July 03, 2019

Had an emergency with my beetle. Went directly to Coastal, they identified the problem, Nick from service drove me to work, and later that day made a loaner car available to me. It w More

by chickenface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Nick Caviasca
Aug 10, 2019 -

Coastal Volkswagen responded

Thank you for your rave review! We are so pleased to hear everything went smoothly even though it wasn't an ideal situation for you. I will be sure to pass on your kind words to Nick and we all look forward to seeing you again at your next service.

July 02, 2019

This was a great experience through and through Kris’s friendly personality, product knowledge, and professionalism made made the process pleasant. I came in just To compare prices after i visited m More

by Tpha16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
Aug 10, 2019 -

Coastal Volkswagen responded

We hope you are enjoying your new VW! We are very happy to hear that Kris was able to give you such a great experience. Thank you for your review and we hope to see you again!

July 02, 2019

Leased a new vehicle. Evan was excellent and was very helpful with explaining the features of the three cars that we test drove. Thank you all for your help! More

by GEOFFREYD20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
Aug 10, 2019 -

Coastal Volkswagen responded

Hello Geoffrey, Thank you for all the kind words. I'll be sure to pass them on to Evan and the sales team, hope to do business with you again.

July 01, 2019

Welcoming informative professional We came in looking to roll our lease into a buy and had it explain to us the advantages of keeping the car until the lease was complete they made this More

by MONTHARV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Lipomi, Shawn Kamieneski, Amanda Cruz
Aug 10, 2019 -

Coastal Volkswagen responded

Thank you for sharing your experience with everyone. We are very happy to hear that we were able to help you make the best decision for you. We hope to do business with you again!

July 01, 2019

Excellent experience at VW Coastal Top notch customer service coupled with knowledgeable salespeople and manager. I had a great experience buying my new Atlas. My salesperson Kris was s More

by Mireille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Lipomi, Amanda Cruz
Aug 10, 2019 -

Coastal Volkswagen responded

Hi Mereille, Congrats on your new Atlas, we hope you are enjoying all its features! We would like to thank you for sharing your kind words about Joe and Kris, we think they are great too! Wishing you miles of smiles!

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