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Coastal Volkswagen

Hanover, MA

Overview
Employees
Reviews
Vehicles
4.6
1,537 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,537 reviews

November 26, 2022

Fantastic service team, very quick to respond and answer questions. Thank you for everything. We appreciated the LYFT assistance. More

by chefmei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
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Dec 05, 2022 -

Coastal Volkswagen responded

Thank you so much for your excellent feedback of our service department .

November 17, 2022

My husband and I were very pleased with our experience at Coastall Volkswagen. Not just the Tiguan that I purchased but the people who help us. Especially our salesperson Evan Chochrek. He made us comforta More

by tceamf
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
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Nov 17, 2022 -

Coastal Volkswagen responded

Thank you so much for taking the time to share your review with our team at Coastal VW, We really appreciate your business, Please let us know what we can do for you in the future, Enjoy your new Tiguan!!

November 14, 2022

They are always eager to help with your issues. Excellent follow making sure all went well More

by jbancroft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 14, 2022 -

Coastal Volkswagen responded

Thank you so much for sharing your review with our team at Coastal VW.

November 13, 2022

John Walker was very helpful and knowledgeable when we inquired about turning in our leased Tiguan for a new leased 2023 Tiguan. The process went through smoothly and he answered all our questions. More

by toc245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz
Report | Print
Nov 14, 2022 -

Coastal Volkswagen responded

Thank you for your review, We're glad you had a good experience, and taking the time to share your feedback with our team at Coastal VW. We hope you enjoy your new 2023 Tiguan!!

November 11, 2022

Great service and communication. Our car was fixed on time and comprehensively. Our service advisor was very thorough in his write up More

by Ryankim1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 14, 2022 -

Coastal Volkswagen responded

Thank you Ryan, for your valuable feedback about our service department, and hope to see you again !!

November 09, 2022

from moment I walked in initially, to when I returned for serve staff was great entire process. greeted me, kept me aware of what was happening, assisted me in waiting area which super nice. offered to talk More

by aliseptember
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : every staff was great so far , Bruce Stenberg
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Nov 09, 2022 -

Coastal Volkswagen responded

Thank you Alise, for taking the time to share your review with our team, We're glad you had a good experience ,hope to see you again soon at Coastal VW.

November 09, 2022

Very good service. Professional, courteous. On time. We purchased our car at a different dealership but your location is much close to our home so more convenient for t More

by tfitzgerald3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
Report | Print
Nov 09, 2022 -

Coastal Volkswagen responded

Thank you, for your review, We're glad you had a good experience , and hope to see you again soon at Coastal VW.

November 09, 2022

Great service, friendly attitude! Evan was easy to get in touch with to answer all my questions related to the process. More

by Charlotte
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, David Spellman
Report | Print
Nov 10, 2022 -

Coastal Volkswagen responded

Thank you Charlotte, for your review, We appreciate your kind words and look forward to seeing you again at Coastal VW soon.

November 05, 2022

Excellent customer service. Great communication and very knowledgeable technicians. I highly recommend coastal VW for all your service meds. More

by C_tim34Tbone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 07, 2022 -

Coastal Volkswagen responded

Thank you Tim, for your positive review of our service department, We truly appreciate your business !!

November 05, 2022

The men & women in the service department made quick work on the alignment I had scheduled. Much appreciated. More

by HODING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
Report | Print
Nov 07, 2022 -

Coastal Volkswagen responded

Thank you for your review of our service department, We truly appreciate your business, looking forward to seeing you again !!

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