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Coastal Volkswagen
Hanover, MA
1,533 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,533 reviews
July 31, 2022
When I dropped off the car I specifically told the kid at the desk to have them check the AC that it was not the freon and all they did was put new freon in and charge me $228 for it. Also I asked them to fi the desk to have them check the AC that it was not the freon and all they did was put new freon in and charge me $228 for it. Also I asked them to fix the running light -- they did not. Brought it back - asked them to fix AC again -- they said it was a fan and not sure that that was actually what it was and that I had to pay for the part upfront before they would do the ($700+) with of work that may or may not fix the issue. Also asked them to fix running light again -- they DID NOT. More
by bonneylindalee
Verified CustomerEmployees Worked With
Ryan Getzinger, Bruce Stenberg
July 24, 2022
Johnny Walker made my car purchasing experience excellent! He was knowledgeable and friendly - I highly recommend both Johnny and Coastal VW! Thank you - love my new car! excellent! He was knowledgeable and friendly - I highly recommend both Johnny and Coastal VW! Thank you - love my new car! More
by CALBLACKWOOD
Employees Worked With
July 20, 2022
Friendly atmosphere, nice well equipped waiting area. Phone response time very good. Service Manager has good sense of humor. (He laughed at my jokes) Shop apprentice needs a good talking to. More a Phone response time very good. Service Manager has good sense of humor. (He laughed at my jokes) Shop apprentice needs a good talking to. More after I review invoice. More
by delaney2
Employees Worked With
Ryan Getzinger, Bruce Stenberg
July 19, 2022
Easy process, when I had a problem they fixed it zero stress and very professional. Never felt like I wasn’t looked after. Highly recommend. stress and very professional. Never felt like I wasn’t looked after. Highly recommend. More
by bertiecayzer
Employees Worked With
July 18, 2022
Simple process and exceptional customer service across the board. Made the car buying experience a pleasure from start to finish. the board. Made the car buying experience a pleasure from start to finish. More
by tomjalics
July 12, 2022
I went in due to tires pulling (turned out it was simply lane assist which I realized the next day!) but not before I was told I needed all new brakes and 4 new tires! And, then my new tire popped 2 days la lane assist which I realized the next day!) but not before I was told I needed all new brakes and 4 new tires! And, then my new tire popped 2 days later. And I had to buy another one! I’ve never had a tire pop in my whole life. More
by mollymeyers
Employees Worked With
Ryan Getzinger, Bruce Stenberg
July 06, 2022
Everyone was really friendly and knowledgeable. Chris took the time and did an excellent job explaining the vehicle's features. Chris took the time and did an excellent job explaining the vehicle's features. More
by bmdpaul
