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Coastal Volkswagen

Hanover, MA

4.6
1,538 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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1 Saturn Drive

Hanover, MA

02339

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Showing 1,538 reviews

June 01, 2022

Friendly staff, clean shop and had service completed has stated. Will continue have vehicle serviced here. More

by John.byrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
Jun 02, 2022 -

Coastal Volkswagen responded

Thank you John, for your review ,and hope to see you soon.

May 31, 2022

We had a great experience purchasing our new VW Taos. Johnny and Dave were easy to work with and we never felt any pressure when purchasing out new car. John Matson More

by jnjmatson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
May 31, 2022 -

Coastal Volkswagen responded

Thank you for your positive review, and feedback !!

Jun 01, 2022 -

Coastal Volkswagen responded

Thank you for your review. We're glad you had a good experience and hope to see you soon!!

May 28, 2022

Excellent buying experience and friendly staff. Highly recommend to others. This place was great and made buying simple and easy. More

by michael.curreri
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Coastal Volkswagen responded

Thank you for your valuable feedback,

May 27, 2022

Every that I expected to happen was right on time. This was a smooth transition. Thanks More

by mcarthurc645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
May 31, 2022 -

Coastal Volkswagen responded

Thank you for your review, we're glad you had a good experience ,hope to see you again.

May 25, 2022

Coastal Volkswagen in Hanover was wonderful to work with! They were very knowledgeable and helpful in the process! I am thrilled to have bought a car with experts! More

by amycharrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Coastal Volkswagen responded

Thank you Amy, for taking the time to share your 5-star rating with our team !! enjoy your new car!!

May 24, 2022

Worst experience ever buying a new vehicle from Coastal! Stay away from this dealership. They add in additional charges as dealer installed but never reveal or disclose until after signing. False advertisin More

by domenic_rizzo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Letorney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
Jun 20, 2022 -

Coastal Volkswagen responded

We are disappointed to see your review. Not only did our team match the interest rate from your bank and thoroughly explain the all paperwork prior to obtaining your legal signature, we also provided a discount off MSRP (which is extremely difficult to find in this market). We value every customer and transaction and feel this review does not accurately represent our disclosure practices.

Jun 20, 2022 -

domenic_rizzo responded

Your finance person initially presented several higher rates and only matched it after I was getting ready to walk away and you would not accept any external financing. When I questioned the extra charges …he only stated your salesperson should have told you about it which he made no mention of it! There was no net discount and I wasted a day at your dealership!

May 23, 2022

My experience with Coastal Volkswagen was excellent. Lance Ward was.my sales representative. He was attentive, reliable and forthright. I would be happy to work with him in the future and recommend o More

by NA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Ward
May 24, 2022 -

Coastal Volkswagen responded

Thank you for the positive review and 5 star rating , its truly appreciated!!

May 19, 2022

Bought a pre owned vehicle from Coastal. It was a pleasant process- everyone I spoke to was very kind and friendly. I was able to complete the deal quickly and drive home the car the same da More

by Erilin333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Foulds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wyman, David Spellman
May 24, 2022 -

Coastal Volkswagen responded

Thank you Erilin for leaving Coastal Volkswagen a 5-star rating, it's truly appreciated!!

May 18, 2022

Nice people john and johnny. Thank you so much .I m so happy with vw tiguan More

by linhang
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Spellman
May 24, 2022 -

Coastal Volkswagen responded

Thank you Linhang, for taking the time to share your feedback with our team at Coastal Volkswagen enjoy your new Tiguan.

May 17, 2022

On time, very professional and pleasant. Kept me updated on the status of my vehicle. More

by robingraham21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
May 24, 2022 -

Coastal Volkswagen responded

Thank you Robin. for your valuable 5-star rating of Coastal Volkswagen Service Department .

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