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Coastal Volkswagen
Hanover, MA
1,534 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,534 reviews
Verified Customer
April 10, 2022
Customer friendly and always ready to help. Service technicians do a great job in fixing it right the first time and most of all in a timely manner. Just a great place to have your service work Service technicians do a great job in fixing it right the first time and most of all in a timely manner. Just a great place to have your service work done. More
by VLVAC
Employees Worked With
Ryan Getzinger, Bruce Stenberg
April 08, 2022
The second I walked in Joe greeted me softly and with a smile. I felt immediately at ease. Evan was just as great. smile. I felt immediately at ease. Evan was just as great. More
by cattoup
April 07, 2022
The service was excellent. Although the problem was not resolved it was because I didn’t adequately report nature of the problem. The fault definitely wasn’t Coastal’s. I w Although the problem was not resolved it was because I didn’t adequately report nature of the problem. The fault definitely wasn’t Coastal’s. I will be bringing my car back for Coastal to resolve now that they understand my complaint. More
by Robert_schafer20402
Employees Worked With
Ryan Getzinger, Bruce Stenberg
April 07, 2022
Huge thank you to the entire sales team down at VW! Lance, Evan, Johnny, Chris, John,Joe, and Dave they were very knowledgeable and helpful! The same goes towards the Service team Dom, Bruce, and Ryan Lance, Evan, Johnny, Chris, John,Joe, and Dave they were very knowledgeable and helpful! The same goes towards the Service team Dom, Bruce, and Ryan great service and made everything very easy overall a great experience! More
by Tim G
Employees Worked With
Other Employees :
Dominic Cogliano, Amanda Cruz, Ryan Getzinger, John Wyman, David Spellman, Bruce Stenberg, Lance Ward
April 06, 2022
Brought in my Passat due to a clock spring issue. It's repair will be delayed for an unknown period by a back order part. This was explained clearly to me as well as the fact that the extended warran It's repair will be delayed for an unknown period by a back order part. This was explained clearly to me as well as the fact that the extended warranty would not apply since my Passat now has 122K miles. The warranty is limited to cars with 120K. This airbag recall-related issue should have been previously cleared by VW; when the car had less than 120K. My car's service history should confirm this. More
by chrispechmann
Employees Worked With
Ryan Getzinger, Bruce Stenberg
April 05, 2022
I found Coastal VW very easy to make an appointment and when I brought my car in, the service was excellent. when I brought my car in, the service was excellent. More
by debmccarthy.home
Employees Worked With
Other Employees :
Kristen Walker, Ryan Getzinger, John Wyman, Bruce Stenberg
April 05, 2022
Domenic was courteous and knowledgeable, noting a recall I hadn't mentioned and other items. The thorough service was accomplished quickly. New waiting area was very comfortable. I hadn't mentioned and other items. The thorough service was accomplished quickly. New waiting area was very comfortable. More
by duxbay1
Employees Worked With
Domenic
