Back

Coastal Volkswagen

Hanover, MA

4.6
1,533 Reviews
Coastal Volkswagen is the #1 VW Dealer on the South Shore and the premiere destination to purchase and service your Volkswagen. Conveniently located in Hanover between the Braintree split and the Sagamore Bridge, we offer competitive pricing and personalized service to the entire South Shore community.
Contact Dealership

1 Saturn Drive

Hanover, MA

02339

Directions

By Type

Showing 1,533 reviews

August 23, 2021

Excellent customer service, Johnny makes you feel comfortable and welcomed. The best car buying experience I’ve ever had. I would give him more stars if I could. More

by Jpotvin16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2021

Had a suspension noise that was taken care of as well as a tire leak, very professional, Kevin , Ryan and Bruce always go above and beyond. More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
August 21, 2021

Had water issue in my new car, team got me a loaner and fixed the issue with replacement parts! Svc team was friendly and helpful and ultimately got the job done! More

by KRIS18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
August 18, 2021

Coastal VW provided a great buying experience. Johnny Coastal VW provided a great buying experience. Johnny Walker was helpful, informative, quick to respond with straight forward friendly service! I w More

by John.zuccaro
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Chochrek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Stenberg
August 18, 2021

My car I just purchased had gone in twice and each had to do with one another. The service department was fabulous 👍🏻😀 was very happy. More

by sewatease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan sold me my convertible beetle, he was AWESOME!!??, John Wyman, David Spellman, Kevin Cowden
August 18, 2021

Service repair on sunroof shade was completed as requested, but I was expecting a call when it was ready for pickup.Job well done. Thanks! More

by curtinw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
Mar 22, 2022 -

curtinw responded

Done

August 18, 2021

Really good explain to my problem they took care of it with no questions easy to work with. Set appointment around my schedule can't ask for anything better than that More

by maddie29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Bruce Stenberg
August 18, 2021

I always receive prompt, efficient, and excellent service at Coastal. Highly recommend! My oil change was less than 30 minutes and they have a cozy outdoor waiting area. More

by maura.oconnor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
August 18, 2021

Was just in for 1 year service. Guys said would be about 90 minutes and it was done in 70. All good. I like that the first two service appointments are covered by the dealership. More

by harrison5191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
August 17, 2021

Service department employee was Quick and straight forward with my air bag issue. Fixed a problem from another VW dealership That was not addressed before More

by mhp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
...
72
...