
Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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John was great to deal with. No pressure and was willing and eager to talk through all the options. Great sense of humor and willing to listen. Was courteous and followed up when appropriate and had ev and eager to talk through all the options. Great sense of humor and willing to listen. Was courteous and followed up when appropriate and had everything ready when we picked up car. I would recommend dealing with John. More
Ron and David were amazing and so helpful. This was my first time buying a car and they made the whole process accessible and easy. Would recommend to anyone first time buying a car and they made the whole process accessible and easy. Would recommend to anyone More
I brought my 2019 Atlas in for routine maintenance, Oil Change and an Alignment which was completed in great time. I especially like the very courteous service staff Change and an Alignment which was completed in great time. I especially like the very courteous service staff More
My car was not repaired properly. A serious fuel leak occurred due to the service. My driveway required serious attention and I had to have the car towed. The service rep said he would call today to di occurred due to the service. My driveway required serious attention and I had to have the car towed. The service rep said he would call today to discuss some type of compensation and I never received a call. The combination of poor quality work, the inconvenience, and the lack of a respectful response is... I am at a loss for words More
My experiences at Coastal VW has always been good. The Service Reception desk persons (the younger guy and the person accepted my car) are always welcoming and professional. My car never had any issues af Service Reception desk persons (the younger guy and the person accepted my car) are always welcoming and professional. My car never had any issues after it’s been fixed. Thank you to the mechanic team. I will definitely return to Coastal VW if I have to bring my VW to get repaired. More
Everything was completed while I waited for an hour. My car was found to be in good shape. We aren't driving alot this year due to the Pandemic. I waited outside safely and the cost was reasonable. Thank y car was found to be in good shape. We aren't driving alot this year due to the Pandemic. I waited outside safely and the cost was reasonable. Thank you. More
Very responsive and accommodating, and the service after our purchase of a used VW Atlas was top notch. There was some moisture in a rear taillight assembly and rather than open up and dry it out, they ord our purchase of a used VW Atlas was top notch. There was some moisture in a rear taillight assembly and rather than open up and dry it out, they ordered a branch new replacement part no questions asked. More
Chris Ryan, Joe Letorney, and Dave Spellman were very professional, knowledgeable and considerate during my visit to Coastal to trade and purchase a vehicle. I visited several VW dealers in MA last summe professional, knowledgeable and considerate during my visit to Coastal to trade and purchase a vehicle. I visited several VW dealers in MA last summer and the overall experience at that time was unpleasant. My experience at Coastal was great, I purchased a new Atlas, my brother and sister-in-law purchased a new Atlas a few hours after me, we all agreed that everyone at Coastal was friendly, welcoming, not super "salesy" and great to work with....refreshing when purchasing a vehicle. Thank you all....well done!!! More
Very respectful and professional. Also very knowledgeable about the vehicles that we were looking at. I would definitely recommend Coastal Volkswagen to family and friends. about the vehicles that we were looking at. I would definitely recommend Coastal Volkswagen to family and friends. More
I had my 2014 Bug in for a recall and an oil change. The service I received was extremely professional, The tech. was friendly, The work was done when they said it would be.. Very happy with the service. service I received was extremely professional, The tech. was friendly, The work was done when they said it would be.. Very happy with the service. More