Coastal Volkswagen

Evan was such a great help with finding my new car, and everyone I worked with couldn’t have been better! We are extremely happy with the service provided. everyone I worked with couldn’t have been better! We are extremely happy with the service provided. More

The offer I got in the mail was fake. There were three great deals listed for trading in my VW and none of them were valid. The next offer I got on line for Patrick’s day was also a great deal. I repli great deals listed for trading in my VW and none of them were valid. The next offer I got on line for Patrick’s day was also a great deal. I replied within minutes of receiving it but heard nothing back. I’m guessing this was fake also. The sales person I worked with was great but was not able to honor these offers. More

Worst experience of my life. Had car for almost a month which makes time in shop close to time in driveway since new cars *( 2 bought at same time ) were bought. Told by RYAN I was coming in to speak w/ th which makes time in shop close to time in driveway since new cars *( 2 bought at same time ) were bought. Told by RYAN I was coming in to speak w/ the tech who saw me duplicate the problem 2 fridays ago and shop foreman. Get there waited 20 minutes then was told take car or reporting loaner stolen w/ no test drive , no techs to explain why it is safe now just forced me to leave in unsafe car or be stranded. If they told me they are not skilled or knowledgeable enough to complete work would have gladly brought elsewhere but being baited in by text on Ryans phone w/ no ride home. He knew I had multiple meetings so this also cost me 2 clients , nevermind my time and most importantly they FORCED ME TO LEAVE IN VEHICLE THERE LEAD TECH DEEMED UNSAFE. KEVIN treated me with such disrespect and mocking me I am looking into actions that can be taken to assure others are not treated this way. NOT SURE WHERE PROBLEM BEGAN I HAVE SENT OVER MULTIPLE DEALS IN PAST , YR BOUGHT 2 CARS IN 2019 . THE GLI IS IN PROCESS OF BUYBACK FROM VW & 2019 TIGUAN SEL WHICH FIRST DAY OF OWNERSHIP MOTHERS DAY MY WIFE OPENS SUNROOF FOR FIRST TIME TO GET DRENCHED IN WATER AND EVEN FIXING THE SUNROOF TOOK 3 TRIES , THROTTLE BODY ALSO TOOK 4 OR 5 VISITS. This has been most INCOMPETANT shop I have seen including almost a decade in the auto business !! SAVE YOURSELF THE TROUBLE AND GO TO YOUR LOCAL MECHANIC. UPDATED ::::: Brought to local mechanic and in 10 minute test drive identified a bogging issue that could be related and will be taking out with them on longer drive today. :::::After longer drive the transmission issue has now been duplicated by 2 other shops. This has taken under an hour by each shop !! More

Great service from start to finish. Listened and took proper notes, understood what the problem was, and fixed the issue with a great turnaround. Always satisfied and feeling safe in my vehicle after Coa proper notes, understood what the problem was, and fixed the issue with a great turnaround. Always satisfied and feeling safe in my vehicle after Coastal VW. More

They had the car I wanted. Scheduled a test drive and they were great when I was late. After some indecision on my part we finally settled in. Only thing I wasn’t happy about is their reluctance to allow they were great when I was late. After some indecision on my part we finally settled in. Only thing I wasn’t happy about is their reluctance to allow outside financing. Buying a car out of state during Covid wasn’t easy but Coastal made it as painless as possible and delivered it to my door. More

One of the main reasons we bought a VW was the great experience we had at Coastal VW! Chris Ryan and John Wyman were wonderful to work with! experience we had at Coastal VW! Chris Ryan and John Wyman were wonderful to work with! More

This was, by far, the easiest car shopping experience I have ever had. I got what I wanted so quickly and easily with no waiting or hassling about price. Everyone I dealt with was honest and decent. I woul have ever had. I got what I wanted so quickly and easily with no waiting or hassling about price. Everyone I dealt with was honest and decent. I would highly recommend Coastal Volkswagen to anyone. More

One of the most enjoyable vehicle buying experiences I have ever had. Chris Ryan and John Wyman were very helpful. Very fair deal as well. have ever had. Chris Ryan and John Wyman were very helpful. Very fair deal as well. More

Had a great experience at Coastal VW! It was such an easy and seamless process. Chris was very helpful in the decision making process, I was very surprised how smooth everything went and seamless process. Chris was very helpful in the decision making process, I was very surprised how smooth everything went More

Great service and negotiation at Hanover VW. From beginning to end of process and even now a week later, all around excellent experience. Thank you beginning to end of process and even now a week later, all around excellent experience. Thank you More