Coastal Volkswagen

Up front and honest. Prices are high but work is good and that’s what matters. Takes the time to answer questions I will return again and refer people this is 28?words log + that’s what matters. Takes the time to answer questions I will return again and refer people this is 28?words log + More

Extremely professional staff. Fast, efficient and quality workmanship. Been a customer for years and will continue to be a customer for the foreseeable future. Highly recommended. workmanship. Been a customer for years and will continue to be a customer for the foreseeable future. Highly recommended. More

Seeing how your asking ... we went in for an oil change., We had a promotional card you made us. It was for a $59 oil change. The bill was over $70. Not sure why ? We had a promotional card you made us. It was for a $59 oil change. The bill was over $70. Not sure why ? More

Coastal VW are total professionals. They made car buying easy because they had the best quality product at lowest price, while making sure everything was in order before it went out the door. New tires! New easy because they had the best quality product at lowest price, while making sure everything was in order before it went out the door. New tires! New belt! These things matter! More

Trading in my vehicle was easy, time efficient and fair. Kris and the team made me feel comfortable and explained all of my options without rushing me. Kris and the team made me feel comfortable and explained all of my options without rushing me. More

Great Service Dept. Always bring my VW's there no matter where I buy them. Dont try to overcharge you for things you dont need. Very helpful Thank you Coastal where I buy them. Dont try to overcharge you for things you dont need. Very helpful Thank you Coastal More

We have never had good service here. And unfortunately it’s the closest VW dealership so we have to use them for service. We’ve gotten both Of our Atlases from Colonial and they’re great up there. Unfort it’s the closest VW dealership so we have to use them for service. We’ve gotten both Of our Atlases from Colonial and they’re great up there. Unfortunately too far to travel for maintenance. This specific time for a recall I was told on the phone 30min (I have to plan with two kids) and if there was an issue with the recall, it’d be two hours to Fix. I said, perfect, I will be picked up then if it needs to be fixed. So I get there first thing, 7:30am and they start by saying it will be 45min (not 30) to check for the recall. Annoyed, okay fine. Almost an hour and a half later, I go to check and all 6 or 7 service people are sitting around a counter and the gentleman at the computer looks down and says, “oh your keys are right here!” So what if I wouldn’t have asked? This or something of the like has happened with every single visit we’ve had to do. One time I had my one year old running around for well over two hours for something that was supposed to take under an hour. Again, another circumstance I would have planned for. We would never recommend anyone going there but unfortunately we don’t have a choice. As a side note, our lease was up this past fall and my husband tried reaching out for assistance over a month’s time, with zero success connecting with anyone that wanted to help us get our new 2021 Atlas. We said never mind and ended up traveling an hour to Colonial (where we got our first one. We just thought we’d try to stay local this time but we will never try again. It was worth the drive). More

Chris and the team and Coastal VW are wonderful to work with. I’ve leased three vehicles from them, and always appreciate their great service! with. I’ve leased three vehicles from them, and always appreciate their great service! More

Honest dealership This was our first time buying a VW and it could not have gone any smoother Ron was honest and knowledgeable he helped us from beginning to end. Would recommend this dealership to friends a it could not have gone any smoother Ron was honest and knowledgeable he helped us from beginning to end. Would recommend this dealership to friends and family. No Games More

Great service as always! Everyone was super friendly. My one issue was that I had to call to get an update on my car, it was near the end of the day and I hadn’t received one. I would’ve appreciated one. one issue was that I had to call to get an update on my car, it was near the end of the day and I hadn’t received one. I would’ve appreciated one. More