
Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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I had to remind action items that should have been looked into prior to my arrival. No mats were included in the first pick up, inspection sticker needed two stops for which I was not looped in prior to my a into prior to my arrival. No mats were included in the first pick up, inspection sticker needed two stops for which I was not looped in prior to my arrival. More
The Coastal Service Department ranks among the best I have dealt with anywhere. The personnel are all super-polite and respectful, genuinely so. They know their stuff and also understand that people mi have dealt with anywhere. The personnel are all super-polite and respectful, genuinely so. They know their stuff and also understand that people might be nervous at this point at time, with the pandemic. More
Great service department. Easy drop off and pick-up process, and very COVID sage. Very accommodating of our schedule, great communication on timing. Continue to have great experiences with this team an process, and very COVID sage. Very accommodating of our schedule, great communication on timing. Continue to have great experiences with this team and dealership as a whole. More
Service staff are friendly, helpful and knowledgeable. They addressed our issue promptly and kept us informed of the progress, and fixed the problem in a couple of hours. They addressed our issue promptly and kept us informed of the progress, and fixed the problem in a couple of hours. More
Had a bad experience at this dealership 3 years ago. So we decided to try them again since they were local and can I tell you they turned everything around 1000%. Very glad we went there and got our new ve we decided to try them again since they were local and can I tell you they turned everything around 1000%. Very glad we went there and got our new vehicle. Even went there during a storm and everyone still were amazing and took the time to go over everything at the car during the storm. So if you are looking to get a new vehicle I would highly recommend Coastal VW and make sure you ask for Joe or Kris(K2). More
I had a very easy and pleasant experience working with Coastal VW. Car was priced fairly. Kris and the rest of the team were helpful and responsive. I am very pleased with the purchase, definitely worth t Coastal VW. Car was priced fairly. Kris and the rest of the team were helpful and responsive. I am very pleased with the purchase, definitely worth the drive from Boston. More
I have been using another larger NE dealership (VW, Jeep, and Chevy) to lease my cars over the past 10 years and I have been totally converted to Coastal VW. All of the staff, especially my salesperson, Ron and Chevy) to lease my cars over the past 10 years and I have been totally converted to Coastal VW. All of the staff, especially my salesperson, Ron Nevin, were knowledgeable and friendly and seemed genuinely excited to put me in a new Atlas. I never once felt like I was being talked down to or taken advantage of like I have at other dealerships. They were easy to work with and matched the price from another VW dealership when I mentioned that I wanted to lease my car closer to home. I am sure I will be back to pick out a new Atlas in 39 months and will be recommending Coastal to anyone looking for a new VW. More
Ryan and Bruce in the VW Service Department were wonderful! And of course it is always great seeing Joe and Chris in the Sales department! wonderful! And of course it is always great seeing Joe and Chris in the Sales department! More
Great experience. Low pressure sales tactics is greatly appreciated. The entire staff was great to deal with. Love the car. Will gladly refer friends and family to Coastal VW. appreciated. The entire staff was great to deal with. Love the car. Will gladly refer friends and family to Coastal VW. More
I expected more attention to detail and service from the Sales person. The finance person was great but the experience after the purchase was not. Sales person. The finance person was great but the experience after the purchase was not. More