
Coastal Volkswagen
Hanover, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The service was great. Prompt response, very efficient and super polite and accommodating. Since I had to wait for my car, took advantage of the waiting room which was clean and Covid safe. Thank you. and super polite and accommodating. Since I had to wait for my car, took advantage of the waiting room which was clean and Covid safe. Thank you. More
This was the best experience I have ever had! Quick, easy and efficient. I called the day before to make an appointment and they were supper helpful! THANK YOU! and efficient. I called the day before to make an appointment and they were supper helpful! THANK YOU! More
I brought my car to be looked at on a Monday for an alarm issue. I waited while they checked it out and told me they knew what the issue was but didn’t have the part. I came back Thursday to drop my car off. issue. I waited while they checked it out and told me they knew what the issue was but didn’t have the part. I came back Thursday to drop my car off. Once they said it was complete, I got a ride back to the dealership but the issue was still happening (didn’t even have to drive the car to notice) they gave me an older model loaner. I got my car back the following Tuesday. Everyone was very nice to work with, but making 4 trips back and forth was very frustrating and was a big disturbance to my schedule. More
I have been going here for the last 6 years and have had nothing but exceptional service! They are friendly, honest, financially reasonable, and timely. I would always recommend them. Unlike other service p nothing but exceptional service! They are friendly, honest, financially reasonable, and timely. I would always recommend them. Unlike other service places they don't come off like they are just trying to make a sale. More
My experience was very good. Kris Lipomi did a great job through the entire process. I would recommend to friends. My daughter bought a car the same week from Kris. through the entire process. I would recommend to friends. My daughter bought a car the same week from Kris. More
Always a great experience! I have purchased two Volkswagens from Coastal and I had a great experience both times. I have used their service department a few times as well and they are great too! Volkswagens from Coastal and I had a great experience both times. I have used their service department a few times as well and they are great too! More
Great service as always! Got my car back earlier than I expected and they did a good job of telling me what my car needed to stay on the road. expected and they did a good job of telling me what my car needed to stay on the road. More
The dealership provides a consistently great experience in the Sales department and Service department. Ron from Sales is extremely patient, I never felt pressured to make a decision, and most importantly, in the Sales department and Service department. Ron from Sales is extremely patient, I never felt pressured to make a decision, and most importantly, a professional. I have had many appointments in service as well and they communicate everything clearly and make the process seamless(and fast). More
Coastal has NEVER disappointed. Easy to get an appointment, emergency appointments are handled with no issues! Immediate satisfaction. Clean, well spoken and very well knowledged technicians and s appointment, emergency appointments are handled with no issues! Immediate satisfaction. Clean, well spoken and very well knowledged technicians and service writers. Ryan G in service is ALWAYS accommodating and truly on his game. Very energetic and always smiling. treats everyone like family! Thank you all for the best experience. Thats why we have been customers for over 10 years and 6 vehicles! We will remain customers for life! More