Coastal Volkswagen

Everyone was very professional. The car was fixed in record time. I would highly recommend this service center. The follow up calls were also very valuable. record time. I would highly recommend this service center. The follow up calls were also very valuable. More

I've had my wifes 2017 Golf Alltrack Wagon in three times now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claime now for a leak in the sunroof (water leaks onto your lap from the ceiling control console). First time they said they knew of the problem and claimed to fix it. Second time they claimed a factory recall and claimed to have fixed it. Third time they blamed the company that replaced the windshield even though Safelight came out and looked at it and said there's no way it's leaking through the windshield (which makes sense since the console is above the windshield!). This is simply unacceptable and the dealership's willingness to (a) charge me for 'diagnostics' and (b) attempt to blame others for well documented design issues is sad. I like VW, but they have a well documented problem with the sunroof which they refuse to fix/address. Service manager emailed me a few weeks ago to make sure I give them a positive review, or let them know what issues we are having so they could rectify them -I responded but have yet to hear a peep from them. More

Great experience with Coastal VW. They delivered our VW Atlas to Rhode Island on Christmas Eve when the dealership wasn’t even open. Christmas miracle! Atlas to Rhode Island on Christmas Eve when the dealership wasn’t even open. Christmas miracle! More

I have purchased other Volkswagens with other VW dealerships and they do not compare to Coastal VW. Everyone I met were extremely friendly and professional. Kris Lipomi was a pleasure during the dealerships and they do not compare to Coastal VW. Everyone I met were extremely friendly and professional. Kris Lipomi was a pleasure during the entire purchase process. Coastal VW will have all my future business. Thanks again ! More

Great job didn't have any problems this morning like usual thanks a ton nice hopefully don't need to make another shop stop any time soon usual thanks a ton nice hopefully don't need to make another shop stop any time soon More

Richard and Amanda couldn't have made the new lease process any easier. Honest, timely, accurate, friendly communication made me a very happy customer with this stress free and quick transaction! I'd d process any easier. Honest, timely, accurate, friendly communication made me a very happy customer with this stress free and quick transaction! I'd definitely recommend heading to Coastal VW for your next car! More

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told I need rotors had car checked at a trusted mechanic do not need the work you were trying to sell me for over 500.00 do not need the work you were trying to sell me for over 500.00 More

10K service. Was able to make an appointment that was convenient for my schedule. The service was performed in a reasonable amount of time while I waited. Great service, nice people. convenient for my schedule. The service was performed in a reasonable amount of time while I waited. Great service, nice people. More

This is my first time come in to this dealership, made an appointment online for oil change, great service advisor, i am in and out in one hour, will come back again for my next service on my car. appointment online for oil change, great service advisor, i am in and out in one hour, will come back again for my next service on my car. More