Coastal Volkswagen

Excellent as always whenever I bring my car in for service! Everybody is friendly and the waiting room is very nice. Could not imagine taking my car anywhere else. service! Everybody is friendly and the waiting room is very nice. Could not imagine taking my car anywhere else. More

grear servicegreat peoplequick and easyvery grear service great people quick and easy very accommodating good pricing the macot willie is the best employee of all at coastal vw, hes the b grear service great people quick and easy very accommodating good pricing the macot willie is the best employee of all at coastal vw, hes the best! More

The service department was exceptional. They’re incredibly efficient, professional and knowledgeable. I feel so grateful to be able to trust my car in their hands. incredibly efficient, professional and knowledgeable. I feel so grateful to be able to trust my car in their hands. More

Coastal has always set the example and standard for superior customer service and satisfaction. The word “NO” does not exist at Coastal. We always come in with a need or two and leave happy and feel we superior customer service and satisfaction. The word “NO” does not exist at Coastal. We always come in with a need or two and leave happy and feel we always know we get great service at a fair price. More

Easy to make an appointment via online service. Annual maintenance so pretty straightforward service. Appreciated the text/email about additional services needed and option to approve/deny. maintenance so pretty straightforward service. Appreciated the text/email about additional services needed and option to approve/deny. More

Totally satisfied. There was a water leak into the interior of the car determined to be due to a backup in the sunroof drain tubes. Coastal diagnosed the problem, went the extra step to proactively interior of the car determined to be due to a backup in the sunroof drain tubes. Coastal diagnosed the problem, went the extra step to proactively replace (rather than just rout out) the drain tubes, which may have been OK for now but could have become a problem later, and replaced all the carpeting in the car, at no charge. Ryan Getzinger, the service rep, kept me up to date every step of the way, and even washed the inside of the windows when he didn't like their looks as he was handing over the car. More

Terrific experience all around! Not a new client for Coastal, but first time to Coastal VW. Our sales person Evan was as helpful as he was personable and delivered to complete satisfaction. Amanda made Coastal, but first time to Coastal VW. Our sales person Evan was as helpful as he was personable and delivered to complete satisfaction. Amanda made our office experience and financing seamless; Ryan in Service made the follow up registration and application of additional services within the car very easy and efficient. Not only were they all connected on excellent delivery of Customer Service, they all were all incredibly enthusiastic about VW & the Coastal team, making the whole experience very satisfying. More

Coastal made my first car buying experience so simple and efficient. After a recent accident, I was so relieved to have everything taken care of in a matter of days. efficient. After a recent accident, I was so relieved to have everything taken care of in a matter of days. More

I was able to procure a "friends and family" discount on a Teguan SEL for my 17 year old sons. Working with Chris Ryan could not have been easier. He was attentive and was not pushy or aggressive. Also, a Teguan SEL for my 17 year old sons. Working with Chris Ryan could not have been easier. He was attentive and was not pushy or aggressive. Also, working with the finance department (Dave Spellman) was attentive to what I needed and not what the dealership may have wanted. More

There’re no words to describe my disappointment where Coastal VW customers service has gone since Danielle’s departure just so disappointed. . . There’s no meaning to the words customer service in Coasta Coastal VW customers service has gone since Danielle’s departure just so disappointed. . . There’s no meaning to the words customer service in Coastal any longer . . . Kevin is clueless on how to manage long standing, loyal customers More