769 Reviews of Coastal Volkswagen - Service Center
Timely repairs, great warranty coverage, loaner as promised Service provided a detailed explanation of the problem, an accurate estimate of the time-line for repairs, and provided a clean loaner for the duratio Service provided a detailed explanation of the problem, an accurate estimate of the time-line for repairs, and provided a clean loaner for the duration. All work was covered under warranty, and they called a number of times while work was in progress with updates. More
Great experience We always have the best experience, quick service with a smile. We also test drove our next car while our car was being serviced. It was a very effici We always have the best experience, quick service with a smile. We also test drove our next car while our car was being serviced. It was a very efficient experience. More
Great people working there This is my second VW. I've had great experiences with everyone I've met and spoken with. Danielle is who we speak with the most now because of service This is my second VW. I've had great experiences with everyone I've met and spoken with. Danielle is who we speak with the most now because of service. I recomend VW to anyone interested in a new car. More
oil change As always, Coastal VW's service team was lovely. Nick was personable, informative and friendly. The service was completed in a very timely manor. As always, Coastal VW's service team was lovely. Nick was personable, informative and friendly. The service was completed in a very timely manor. I look forward to the next visit. More
Great customer service I always have a great experience with VW coastal in hanover. Great customer service Danielle and her time are fantastic. They are great, fast, and the I always have a great experience with VW coastal in hanover. Great customer service Danielle and her time are fantastic. They are great, fast, and they make you feel like you are part of the VW family. Thank you guys for everything More
Air conditioner Whenever I go to Coastal, everyone is always professional, efficient, very curious and friendly. Ryan always does his best to keep me well informed a Whenever I go to Coastal, everyone is always professional, efficient, very curious and friendly. Ryan always does his best to keep me well informed and gets me in and out as quickly as possible. More
Thanks! Nick was knowledgeable, friendly and communicated clearly during the service appointment. I was very happy with the oil change appointment. I would re Nick was knowledgeable, friendly and communicated clearly during the service appointment. I was very happy with the oil change appointment. I would recommend Coastal to others. More
Excellent Service Nick was very professional in discussing the needs for my vehicle. The work was completed in a timely manner. He also outlined future servicing need Nick was very professional in discussing the needs for my vehicle. The work was completed in a timely manner. He also outlined future servicing needs which will help me in planning a maintenance schedule. More
Check engine repair service I had to take my TDI to them 3 times before the issue was fixed. However, the check engine code was ambiguous and did not seem to have a straight forw I had to take my TDI to them 3 times before the issue was fixed. However, the check engine code was ambiguous and did not seem to have a straight forward fix. Thoughout the process they were very polite and they did a great job of explaining everything that was happening to my car. More
Had an emergency with my beetle. Went directly to Coastal, they identified the problem, Nick from service drove me to work, and later that day made a loaner car available to me. It w Went directly to Coastal, they identified the problem, Nick from service drove me to work, and later that day made a loaner car available to me. It was fixed the next day. So happy! Didn't have car repairs in my schedule or budget, but they made it a painless as possible! Thank you Coastal! Note: was the weekend before 4th of July. They were booked, but still got me back on the road :) More