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Coccia Ford Lincoln Mercury

Wilkes Barre, PA

4.9
362 Reviews

577 E Main St.

Wilkes Barre, PA

18702

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362 Reviews of Coccia Ford Lincoln Mercury

September 16, 2016

Purchased first car for my Son Had a great experience with John Kuna. This is the third car we bought from him. John is very professional and knowledgeable. We will purchase our nex More

by TBisignani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuna
September 06, 2016

Caveat emptor Let the buyer beware is the best title for this review. We purchased our 5th car from Coccia and we told our salesman we wanted the same car for a ce More

by truck82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Buffalino
Sep 15, 2016 -

Coccia Ford Lincoln Mercury responded

We apologize for the delay in our response, but we seemed to have technical difficulties that have just been resolved! Mr. Ruddy called me for a payment quote on a specific vehicle (customer provided the vin #) that he selected after looking at our inventory online. I provided a payment on his selected vehicle and he told me he needed a few days to think about it. Several days went by and Mr. Ruddy called me to tell me we had a deal. I did my best to fulfill all of his needs. The vehicle he chose was within his payment guidelines. A more equipped vehicle would have been out of the payment range that he provided. Some different features, including not having a power liftgate were all mentioned prior to the paperwork being finalized. Thank you, Jim Bufalino

August 22, 2016

Great Experience! Awesome staff I must say this was the most "pleasant" car buying experience ever! ~The staff is wonderful~...we left confident we received the "best deal". We ha More

by Kimbagurl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN KUNA
August 22, 2016

Purchased a certified preowned Lincoln MKZ and nothing but p We purchased a certified preowned 2011 Lincoln MKZ from Coccia less than a year ago and it's been nothing but a problem since we got it. The first w More

by Josh Pugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad Dwyer
August 11, 2016

Purchased new Ford Escape I purchased a new Ford Escape. The whole experience was made easy due to the excellent service given by the sales person, Lori Thomas. Ms. Thomas is p More

by JSHRADER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Thomas
August 10, 2016

quick and easy. Went in to look, Three hours later old car was gone and I was off in my new car. Couldn't be easier. If it's good and easy, you don't need 25 words. More

by Jack 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bodner
August 09, 2016

Excellant Experience From the moment I walked in Coccia Ford Lincoln Wilkes Barre to the moment I drove away in my second Lincoln MKZ I couldnt be more pleased. JOHN KUNA More

by Heather123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN KUNA
August 06, 2016

My experience with Coccia Ford was very positive. Each step of the process was handled in a very professional manner. The sales staff and the financial people made my purchase of a new Mustang much e More

by jeb121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kunda
August 05, 2016

Amazing! John Kuna at Coccia Ford was outstanding! The entire experience was exceptional, from start to finish. I made out better than expected with a great ca More

by Budda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kuna
July 14, 2016

Best place to buy a new car I got a brand new 2016 ford fusion SE AWD, and the people Coccia made my experience smooth. Lori and Marcus went beyond for me and truly welcome More

by Fusion2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori, Marcus
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