Trevor was knowledgeable, friendly, and helpful throughout the whole process. The dealership is clean and welcoming, and they have some nice incentives when you buy from Cochran.
Friendly sales and a straightforward dealership. Transparent pricing and they were generous and fair with my trade-in. The value they gave me what pretty much what I was expecting to get after doing my own research, and was glad I didn't have to fight over it. The deal did hit a bump when the vehicle I chose had an issue off the lot. But the team worked with me to get past that and into something that same day by offering a discount on the same vehicle with a slightly different trim. It all worked out and I'm very happy with the purchase and my new Tiguan.
My only complaint is that it really seems like the body shop rushed to get the car ready and out the door for me. It feels like it was an "it's the end of the day and we all want to go home already" job. I have to bring it back in to have some spots buffed out from the manufacture wrap that they missed.