We are from the New York State area and were interested in purchasing a used vehicle that they reassured us they had on the lot. Over a series of phone calls, general manager Jessica Kupini referred us over to sales associate John, who explained to us that they were not in possession of the vehicle’s title and could not immediately schedule a time to sell the vehicle. We reassured him that we would be willing to wait, and over the next two phone calls he ended each by saying he would get back to me with more details about the vehicle, its status, the title, and issues with contacting the DMV. Suffice to say that the last time we heard from him, he said he would call back the next day, but did not. After checking the car finder website where we had first spotted the listing for the vehicle, we were surprised to find that they sold it without communicating this information to us. Three weeks of back and forth were wasted with this dealership who could have easily explained that they sold the car to a local buyer, even though we offered to put a down payment on the car and make the 6 hour trip to see and purchase it at their soonest convenience. This abhorrent level of communication is bad for business, and just demonstrates that they do not value the time and energy of their clients.